My Health Onsite

Compensation

Full Description

Health Center Manager – Charlotte County Punta Gorda and Port Charlotte Health Centers The Health Center Manager plays a key role in creating a positive, patient-centered experience by coordinating staff, resources, and daily operations of the health centers. This role helps foster a culture of service excellence, teamwork, and continuous improvement while promoting healthy living, disease prevention, and patient engagement. The Health Center Manager serves as the on-site leader, ensuring alignment with organizational standards and partnering with the Clinical Operations Director to support both strategic and day-to-day goals. This position is ideal for a motivated, servant leader who enjoys being visible and involved with their team, thrives in a fast-paced environment, builds strong relationships, is passionate about patient care and regulatory compliance, manages time well, consistently follows up and follows through, and takes pride in supporting and developing a high-performing, engaged team. Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with Saturdays as needed for operational support. Minimum Qualifications • Education: Licensed Practical Nurse (LPN) or Registered Nurse (RN) required. • Certification: BLS for Healthcare Providers (American Heart Association). • Experience: Minimum of 3 years in a supervisory or management role in a healthcare setting, preferably primary care, urgent care, or occupational health. Knowledge / Skills / Abilities • Proven ability to lead by example and engage teams in a collaborative, supportive environment. • Excellent written and verbal communication skills with staff, patients, and leadership. • Strong organizational and time-management skills with the ability to prioritize effectively. • Sound judgment and decision-making skills with strong attention to detail. • Proactive mindset with a strong sense of accountability and commitment to policy-driven standards of care. • Positive, professional attitude with the ability to build strong relationships and foster trust. • Proficiency in Microsoft Office Suite (Outlook, Word, Excel). • Experience with eClinicalWorks (eCW) is a plus. Essential Responsibilities Operational Leadership • Maintain a consistent on-site presence to oversee day-to-day operations and ensure a smooth workflow. • Communicate regularly with the Clinical Operations Director, including submission of weekly and monthly updates. • Ensure the health centers are properly stocked with medications, supplies, and equipment. • Perform quarterly safety audits and other assigned audits to support a safe, compliant environment. • Uphold patient confidentiality and safeguard sensitive staff information. Team Leadership & Development • Provide direct leadership and guidance to ancillary staff under the direction of the Clinical Operations Director. • Assist with staff recruitment, onboarding, training, and ongoing professional development. • Develop orientation and training plans for new clinic staff and ensure completion of new hire checklists and skills competencies within established time frames. • Collaborate on staff meeting agendas and provide clear operational updates. • Promote engagement, accountability, and teamwork through coaching, mentoring, and corrective action when necessary. • Partner with the Clinical Operations Director on ongoing staff development and succession planning. Patient Care & Service Excellence • Help ensure patients receive exceptional customer service and high-quality care. • Foster a welcoming, patient-centered environment that supports health promotion, disease management, and prevention initiatives. • Respond promptly and effectively to patient concerns or service issues. • Coordinate staff work schedules, review and approve time-off requests, and ensure adequate coverage for clinic operations. • Assist with budget and resource management to support cost-effective operations. • Contribute to the development and implementation of process improvements to optimize efficiency and patient outcomes in accordance with policies and procedures. • Partner with the Clinical Operations Director to support organizational initiatives, wellness events, flu clinics, annual screenings, and client deliverables.