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Purpose The Data & Systems Manager (Workforce Data Lead) is responsible for ensuring the accuracy, integrity, usability, and defensibility of all workforce development data. This role supports compliance, grant reporting, audits, and leadership decision-making by maintaining clean data systems and producing timely, reliable reports across programs. This position does not manage staff but serves as the organization’s subject-matter expert for workforce data systems and reporting. Primary Function: Data Integrity, Reporting, and Decision Support Core Responsibilities Data Systems Management Manage workforce data across Salesforce, case management platforms, and internal dashboards Maintain system workflows, fields, and data structures aligned with program and grant requirements Ensure consistent data entry standards across workforce programs Data Integrity & Compliance Monitor data quality, completeness, and accuracy across all workforce records Develop and maintain data documentation standards, SOPs, and validation checks Support internal reviews, monitoring visits, and audits by producing defensible data sets Reporting & Analytics Produce recurring performance, compliance, and outcome reports for leadership and funders Support local, state, and federal grant reporting requirements (e.g., WIOA, county, state contracts) Build and maintain dashboards to track enrollment, attendance, outcomes, credentials, and retention Decision Support & Risk Identification Analyze workforce data to identify trends, risks, gaps, and performance issues Flag data-related compliance concerns proactively to the Workforce Development Manager Provide insights that support program improvement and strategic planning Key Competencies & Technical Skills Workforce data systems and reporting structures Salesforce (or comparable CRM platforms) Case management software and participant tracking systems Data validation, quality control, and documentation standards Dashboard development and reporting tools Understanding of workforce grant compliance and audit expectations Required Qualifications Associate’s or Bachelor’s degree in Data Analytics, Information Systems, Public Administration, Workforce Development, or a related field (or equivalent experience) 3+ years of experience managing programmatic or workforce data systems Demonstrated experience producing grant-compliant reports Strong attention to detail and documentation discipline Advanced Excel/Google Sheets skills; reporting or dashboard tools preferred Preferred Qualifications Experience supporting WIOA-funded or publicly funded workforce programs Salesforce Administrator or reporting experience Familiarity with audit preparation and monitoring visits Key Soft Skills & Professional Attributes High attention to detail and accuracy Strong analytical and problem-solving skills Ability to translate data into clear insights for non-technical staff Proactive, organized, and deadline-driven Strong written communication for documentation and reporting Comfortable working cross-functionally without formal authority Why This Role Matters In workforce development, if it isn’t documented correctly, it didn’t happen—especially during audits and monitoring visits. This role protects the organization by ensuring that data is accurate, compliant, and ready to stand up to scrutiny while also enabling smarter program and funding decisions. Employment Type: Part-Time Schedule: 30 hours per week/ Mon-Friday