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Quality-Operations Excellence Manager

McClellan Park, CA
full-time
Posted 10/20/2025
Verified Source

Compensation

Salary Range

$Not specified

Full Description

Build your Career with an Industry Leader As the global leader of premium labels, Multi-Color Corporation (MCC) helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. The primary responsibility for the Quality–Operations Excellence Manager position is to: • Drive daily adherence to the Quality Management System (QMS), and • Serve as the Lean subject matter expert and continuous improvement leader for the facility. Why work at MCC • Compensation: Competitive • Schedule: Monday- Friday, 8AM-5PM, extended hours based on business needs. • Generous benefits package including medical, dental, vision, disability, life insurance and 401(k) • Paid Holidays: New Year’s, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays Responsibilities Quality Improvement • Drives quality improvement efforts to establish and enforce an effective Quality Management System (QMS). • Uses Lean Six Sigma methodology to support Lean initiatives, improve processes, and reduce defects. • Manages supplier quality and ensures a process is in place to provide feedback to suppliers when defects are found and corrective actions are received. • Establishes and implements various training programs to drive cultural change and ensure high levels of expertise, support, and compliance in quality system functions. • Coaches and develops plant Quality Technicians in effective use of quality tools such as Root Cause Countermeasure (RCCM), Measurement Systems Analysis (MSA), and Statistical Process Control (SPC). Quality Administration • Leads the facility quality efforts, defining areas of responsibility, personnel requirements, and operational procedures. • Establishes and maintains an effective quality management system by updating the Quality Assurance Manual and procedures. • Ensures that Change Management procedures are followed and communicated to all affected associates. • Reviews and standardizes control plans, closed-loop corrective action systems, and quality management systems across plants. • Ensures adherence to the internal audit plan to verify plant compliance with MCC’s Quality Management System. • Ensures supplier quality by enforcing MCC quality assurance standards, policies, and industry/government requirements. • Collaborates with other members of the Quality organization to share best practices and ensure standardization across business units. • Monitors QMS performance through data analysis and adherence to standards. • Works with facility management to achieve overall financial objectives, reduce customer credits, and initiate corrective actions to prevent systemic issues. Operational Excellence – Lean Transformation • Partners with the Lean Steering Committee, Plant Manager, and on-site Lean experts to identify activities, select Kaizen events, and ensure proper preparation and resourcing. • Links Lean activities to business objectives and develops a site transformation plan in collaboration with site management. • Ensures pre-event training, event preparation, communication plans, post-event follow-up, and auditing of results. • Builds and sustains the foundation for continuous improvement by aligning transformation activities to the MCC Lean Operating System. • Partners and mentors site leadership in Lean techniques to drive transformational progress. • Teaches Lean tools to all levels of the organization (Kaizen, 5S, TPM, Set-up Reduction, Standard Work, Visual Management, SQDC boards, MDI, etc.). • Serves as consultant, participant, and/or leader on Kaizen events. • Fosters a culture of forward momentum and change ownership at all levels. • Maintains overall program tracking for impact and cultural improvements. Talent Management • Maintains professional and technical knowledge by attending educational workshops, achieving certifications, establishing personal networks, and participating in professional societies. • Participates in special projects and performs other duties as assigned. Minimum Qualifications • Bachelor’s Degree in Engineering, Manufacturing Technology, or Business Administration (related technical discipline may be considered). 10 years of direct experience with requisites may be considered in lieu of a degree. • Minimum of 10 years in a leadership role in one or more of the areas of quality, engineering, manufacturing, and/or lean deployment, and 2 years leading lean transformation. • Demonstrated problem solver with direct experience coaching, teaching, and applying Lean Sigma, Six Sigma, and Lean Manufacturing techniques. • Skilled in Statistical Process Control (SPC), change management, and legacy quality tools such as PDCA, FMEA, and Control Plans. • Strong change management skills with demonstrated success driving a Lean cultural transformation. • Experience leading and directing employees who are not direct reports. • Proven success leading complex transformational activities and more than 25 Kaizen events. • Demonstrated success designing, implementing, and communicating policy deployment goals such as improving throughput, shortening cycle time, improving inventory turns, and reducing supply chain costs. • Certified Lean professional (certifications such as TBM, Shingijutsu, Danaher, etc.). • Six Sigma or CQE certification required (ASQ or equivalent). • Relocation Assistance not available. • Sponsorship not available. Other Considerations • Travel up to 10% within St. Louis. #STLIND

This job posting was last updated on 10/22/2025

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