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M&T Bank

via Workday

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Retail Business Risk Analyst III – Retail Operational Risk Issues Management & Policy (Hybrid - Buffalo, NY)

Buffalo, New York
full-time
Posted 10/14/2025
Direct Apply
Key Skills:
Risk Assessment
Operational Risk
Control Testing
Root Cause Analysis
Issue Remediation
Data Analysis
Process Documentation
Vendor Management
Lean Six Sigma
Project Management

Compensation

Salary Range

$72K - 120K a year

Responsibilities

Document business unit processes, identify and assess risks and controls, perform risk-based control testing, monitor key risk indicators, complete risk assessments and remediation plans, and collaborate with audit and compliance teams.

Requirements

Bachelor’s degree with 3+ years relevant experience or equivalent, experience in operational risk or compliance, strong analytical and communication skills, and ability to manage remediation and risk reporting.

Full Description

** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week (Tuesday, Wednesday, & Thursday) and it is based at the One M&T Plaza office in Buffalo, NY. Overview: Support the first line of defense risk management function by assisting with the identification and assessment of risks, risk monitoring and testing, and issues management. Provide assistance in the development of various operational risk/compliance related initiatives within the line of business and manage the implementation of less complex initiatives. Primary Responsibilities: Responsible for completely and accurately documenting key business unit processes. Identify and assess risks and internal controls associated with these key processes. Actively participate in the planning, execution and reporting of the business unit's risk-based testing program. Perform control testing in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards. Specific control testing responsibilities will involve planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if issues exist. Independently perform scripted testing of controls and communicate results. Monitor business unit performance with respect to established key risk indicators (KRIs) and assist in the creation of comprehensive KRI reporting. Accurately complete Risk Control Self Assessments (RCSAs) and other risk management reporting. Assist in the reporting of risk events and loss events. Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels. Provide guidance on the development of remediation plans. Manage the timely completion of remediation plans and other projects to address issues identified internally and by Enterprise Risk Management, Compliance, Internal Audit or external regulators. Research and assess regulatory requirements impacting the business unit. Build a working relationship with Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Bachelor’s degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience. Case Management/ Investigations, Issue Remediation/Resolution (either customer or internal) and Root Cause Analysis, Operational Risk, and/or Policy Compliance Experience Education and Experience Preferred: Risk & Controls experience (could include first line risk, operational risk or internal audit background) Analytical, critical thinking & problem Solving skills Curiosity Research & data gathering experience Attention to detail Strong written & verbal communication skills Strong collaboration skills Strong time management skills Prioritization skills with the ability to shift priorities as needed Self-starter, takes initiative, and is able to work independently Experience leading a team M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,985.72 - $119,976.20 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. HR Career Site Privacy Notice

This job posting was last updated on 10/19/2025

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