Motorola Solutions

Compensation

Full Description

Job Description: • The ECH Solution Architect is accountable for the detailed operational design of the system being implemented • Conduct a detailed Call Flow design based on the customer’s requirements • Provide advice and information on the benefits and risks of possible solutions • Work closely with Project Manager(s), Sales Engineers, Channel Partners, and customers at various stages of project deployments • Provide expert consultation, detailed call flow documentation, cabinet drawings, and infrastructure solutions to enable quality Emergency Call Handling implementations • Collaborate and oversee all other technical resources supporting the project • Gather requirements for successful deployment • Support Project Manager and customer in coordination of meetings and resources needed for project success • Lead detailed Operational Call Flow Design meetings with the project team and customer, either on-site or remotely • Deliver and manage project-specific documentation • Provide support and mentorship to other team members Requirements: • 5+ years of technical or engineering experience • Legal authorization to work in the U.S. indefinitely is required. • Expertise in VESTA 9-1-1 software suites is a must • Experience in deployment and integration of complex IP and TDM telephony products and systems • Expertise with PBX and telco analog, digital, and SIP-based technologies. • Expertise with TCP/IP networking • Working knowledge of IP Subnetting, switching, and routing • Previous experience in Public Safety Applications, including deployment, integration, and implementation, and/or previous or current operations and administration skills within a PSAP environment are a plus • Experience leading and being a consultative representative of complex projects • Ability to apply critical thinking skills to solve problems and make decisions • Ability to manage difficult or emotional customer situations Benefits: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!