Motive

Compensation

Full Description

Business Operations Manager – Product Growth About the Role The Business Operations Manager – Product Growth at Motive is a high-impact individual contributor role positioned at the intersection of Business Operations, Product-led Growth, and Go-to-Market strategy. In this capacity, you’ll lead pivotal growth experiments, oversee product rollouts, conduct data-driven investigations, and execute operational initiatives that drive measurable new Annual Recurring Revenue (ARR). Expect a dynamic, cross-functional work environment where adaptability, resourcefulness, and comfort with ambiguity are key to daily success. This is an ideal opportunity for a motivated generalist to play a tangible role in accelerating Motive’s growth trajectory. What You'll Do: • Drive and manage cross-functional business growth initiatives and experiments, closely collaborating with Product, Strategic Analytics, Go-to-Market (GTM), Sales, Marketing, and Product Marketing Management teams. • Conduct analytical investigations and data analysis to uncover insights, measure experiments, and recommend scalable solutions supporting business and product growth. • Lead and execute end-to-end product rollouts, including scope definition, cross-team alignment, hands-on delivery, and post-launch performance measurement. • Proactively own projects from discovery through execution with minimal oversight, turning ambiguous business problems into defined, actionable work. • Build and maintain strong, trust-based relationships across diverse functions to accelerate Motive’s high-growth journey. • Translate operational actions and initiatives into measurable business value, with a direct focus on impacting new ARR. • Regular engagement with stakeholders across Product Management, Engineering Management, Strategic Analytics, and GTM leadership. What Success Looks Like: • Rapid and measurable impact, as demonstrated by business growth, completed experiments, and new ARR. • Quick learning, adaptability to shifting priorities, and consistent delivery of projects to strong business outcomes. • Effective navigation and execution of ambiguous, open-ended business challenges. • Strong, trusted relationships built with cross-functional partners. What We're Looking For: • 2–4 years out of college, with a strong generalist background. • Experience in business operations, consulting, banking, or business/product operations in tech settings. • Preferably from startup/smaller company environments, demonstrating an ability to “figure things out” in uncertain or ambiguous settings.