$70K - 85K a year
Lead daily operations of an environmental laboratory including managing workflows, staff, compliance, quality assurance, and client project support.
Bachelor's in Chemistry/Environmental Science or 5+ years in environmental lab with 2+ years leadership, expertise in LC/MS/MS and HRMS, ISO/IEC 17025 or NELAC accreditation experience.
ABOUT YOU Are you passionate about the Environment and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you as an Operations Manager based in our Wilmington, NC lab. Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients’ decision-making and operations and efficiently fulfills their project requirements. We have over 135 offices across the United States, Canada, Europe and Australia and over 3000 employees – all ready to provide solutions for environmental needs. WHAT WE CAN OFFER YOU As a key member of our Montrose team, you can expect: Mentorship and professional development resources to advance your career Direct exposure to our industry’s leading experts who are solving the world’s toughest environmental challenges An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues Opportunities to engage and contribute to our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups Competitive compensation package: annual salary ranging from $70,000 to $85,000, commensurate with accomplishments, performance, credentials and geography Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance A financial assistance program that supports peers in need, known as the Montrose Foundation Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders. A DAY IN THE LIFE We are seeking an experienced and detail-oriented Operations Manager to lead and oversee the daily operations of our specialty environmental laboratory. The Operations Manager will be responsible for ensuring efficient laboratory workflows, maintaining regulatory compliance, supporting quality assurance initiatives, managing staff, and optimizing resource allocation. This role requires strong leadership, knowledge of LC/MS/MS and HRMS analytical methodologies, and a solid understanding of environmental laboratory operations. Key Responsibilities: Responsible for planning, organizing, directing and managing resources for laboratory services in all departments. These responsibilities include budgeting for resources, achieving quality outcomes, process improvement and positive working relationships with staff, departments and managers. Operations Management: Oversee the day-to-day operations of the laboratory, ensuring timely and accurate processing of samples. Coordinate sample workflow, staff scheduling, and instrumentation availability to meet client turnaround times (TATs). Manage supply chain logistics, inventory, and equipment maintenance to ensure uninterrupted lab operations. Develop and implement operational policies and procedures to improve efficiency and productivity Staff Leadership: Supervise, train, and mentor laboratory personnel including analysts, technicians, and support staff. Conduct performance evaluations, manage hiring needs, and support employee development. Foster a culture of safety, quality, accountability, and continuous improvement. Technical Oversight: Collaborate with technical leads and QA personnel to maintain high analytical standards and compliance with EPA and state methods. Ensure proper method implementation, instrument calibration, and validation of analytical methods. Troubleshoot operational and technical issues that may impact performance. Quality & Compliance: Work with the QA Manager to maintain accreditation (e.g., NELAC, ISO/IEC 17025). Ensure all laboratory activities are conducted in accordance with applicable regulations, methods, SOPs, and client specifications. Participate in internal and external audits and implement corrective actions as needed. Client & Project Support: Coordinate with Project Managers, Sales, and Client Services teams to ensure client expectations are met. Support project planning and execution for large-scale or time-sensitive monitoring programs. Assist in developing proposals, pricing, and scopes of work when required. YOUR EXPERTISE AND SKILLS To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education & Experience: Bachelor’s degree in Chemistry, Environmental Science, Biology, or a related field (Master’s an asset) or 5+ years of experience in an environmental testing laboratory, including 2+ years in a leadership or management role. Strong background in LCMSMS and HRMS analysis and familiarity with EPA and DoD methodology. Experience working in an ISO/IEC 17025 or NELAC accredited laboratory. Skills: Excellent leadership, organizational, and problem-solving skills. Strong understanding of laboratory information management systems (LIMS). Proficient in analytical instrumentation. Excellent communication skills (verbal and written). Work Environment & Physical Requirements: Primarily a laboratory/office environment. May require occasional lifting of laboratory equipment or supplies (<25 lbs). Some exposure to chemicals and laboratory instrumentation – proper PPE provided. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance. MAKE THE MOVE TO ACCELERATE YOUR CAREER We are a fast-paced, dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match. Want to know more about us? Visit montrose-env.com and have fun! Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. --- Enthalpy Analytical, LLC (“Enthalpy”) is a wholly owned subsidiary of Montrose Environmental Group, Inc., (“Montrose”) providing environmental laboratory services as part of Montrose’s Measurement and Analysis division. Enthalpy operates a network of accredited laboratories across the United States that specialize in analysis of air, soil, water, and sediment. For more information, visit Enthalpy Analytical at www.enthalpy.com. You can help lead the way. Are you ready to innovate? Collaborate? Meet the requirements of ever-evolving regulations and keep up with the demands of a dynamic, expanding team? Work across disciplines to develop solutions no one has seen before? Apply today to join our Montrose team! Montrose is committed to being an inclusive workplace. Montrose is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can read more about EEO here or view the EEO Posters. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hrcorp@montrose-env.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers@montrose-env.com or call 949-988-3500. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
This job posting was last updated on 10/8/2025