$40K-60K a year
Assist homeowners in maximizing insurance claim settlements through claim review, negotiation, and client communication.
1-2 years experience in insurance claims or related field, strong communication and negotiation skills, proficiency with computer applications, and ability to work remotely.
Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment is a trusted leader in the insurance claims industry with over 30 years of experience helping homeowners maximize their insurance settlements. Known for its commitment to integrity and customer satisfaction, Metro Public Adjustment offers a supportive and flexible work environment that empowers employees to take charge of their careers. Role Overview: As a Claim Representative, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This position offers the flexibility to work from home with reliable training provided, making it ideal for individuals seeking a rewarding career with adaptable hours. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will negotiate with insurance companies on behalf of clients to maximize claim settlements. - You will maintain detailed records of claims and correspondence. - You will collaborate with team members to resolve complex claim issues. - You will stay informed about industry regulations and policy changes. - You will provide exceptional customer service to build trust and rapport with clients. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - You bring at least 1-2 years of experience in insurance claims, customer service, or a related field. - You have strong communication and negotiation skills. - You are proficient with basic computer applications and comfortable working remotely. - You demonstrate excellent organizational skills and attention to detail. - You are self-motivated and able to manage your time effectively in a remote work setting. Bonus Points If You Have: - Experience specifically in public adjusting or insurance claim adjustment. - Familiarity with insurance policies and claim processes. - Previous remote work experience. - Additional certifications related to insurance or claims management. What We Offer: - We offer flexible working hours to support work-life balance. - We offer comprehensive training to ensure your success. - We offer a supportive team environment with ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer the opportunity to work from the comfort of your home. Ready to Apply? To join our team and start making a difference for homeowners, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to hearing from you!
This job posting was last updated on 9/10/2025