Monster Mini Golf

Compensation

Full Description

Description Lead the Frightfully Fun! Assistant Manager Wanted at Monster Mini Golf East Norriton, PA! Are you a dynamic, experienced leader with a passion for entertainment and a knack for managing operations? Monster Mini Golf in East Norriton, PA is seeking a highly motivated and results-driven Assistant Manager to help lead our unique, indoor, glow-in-the-dark entertainment center! We're not just Mini Golf; we're a vibrant, high-energy destination featuring an 18-hole course, a thrilling arcade, laser maze, bowling, virtual reality, and memorable birthday parties. As an Assistant Manager, you'll be a driving force behind our success, ensuring exceptional guest experiences, efficient operations, and a positive team culture. What You'll Do: As an Assistant Manager, you'll help oversee all facets of the East Norriton, PA location, including: • Operational Excellence: Manage daily operations to ensure smooth, efficient, and safe functioning of all attractions, including mini golf, arcade, laser maze, bowling, and VR. • Team Leadership & Development: Recruit, hire, train, schedule, and motivate a high-performing team of Assistant Managers, Memory Makers (Party Hosts), and Team Members. Foster a positive, engaging, and professional work environment. • Guest Experience Champion: Ensure every guest receives outstanding service. Handle escalated guest concerns and continually seek ways to enhance satisfaction. • Sales & Marketing Support: Implement local marketing initiatives, drive party bookings, and identify opportunities to increase foot traffic and revenue. • Maintenance & Facilities: Ensure the cleanliness, safety, and proper maintenance of the entire facility, including equipment, attractions, and common areas. What We're Looking For: • Proven Leadership: 2+ years of management experience in retail, hospitality, entertainment, or a related service industry. • Operational Acumen: Strong understanding of operational procedures. • Customer Service Focus: A genuine passion for delivering exceptional guest experiences and resolving issues effectively. • People Management: Demonstrated ability to motivate, coach, develop, and manage a diverse team. • Problem-Solver: Proactive, resourceful, and capable of making sound decisions under pressure. • Adaptability: Ability to thrive in a fast-paced, dynamic environment. • Availability: Must have open availability, including evenings, weekends, and holidays. • Technical Proficiency: Comfortable with POS systems, basic computer applications, and facility equipment. Why Join the Monster Mini Golf Family? • Impactful Role: Help lead an exciting business where you can truly make a difference in our guests' experiences and our team's success. • Dynamic Environment: Work in a fun, vibrant, and unique entertainment venue. No two days are the same! • Growth Potential: Opportunities for professional development within a growing company. Ready to take the reins and help lead our East Norriton, PA location to new heights? If you're a hands-on leader who loves fun and is driven by results, we want to hear from you! To Apply: Please send your resume and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for the Assistant Manager position to eastnorriton@monsterminigolf.com. If this ad speaks to you, our management team wants to speak to you ASAP! Once we receive your resume and video cover letter, we will contact you to discuss the opportunity and schedule your interview. Requirements • Weekend Availability Required. • Must have upbeat & outgoing personality. • Must have at least 1 year of management experience. • Must be comfortable standing for extended periods of time. • Must be able to lift 50 lbs.