monday.com

Compensation

Full Description

About the position We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from \$100M to \$500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges. About The Role Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product Full programs & projects KPIs accountability Responsibilities • Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes • Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org • Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation • Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product • Full programs & projects KPIs accountability Requirements • 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company (\$50M+ ARR) • Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1 • Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration • Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode) • Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels • Please note that this role is on a hybrid model of 3 days/week in our NYC office. • Visa sponsorship for this role is currently not available.