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Molina Healthcare

Molina Healthcare

via ZipRecruiter

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Healthcare Services Operations Support Auditor

Grand Rapids, MI
full-time
Posted 9/26/2025
Verified Source
Key Skills:
Healthcare auditing
Utilization management
Care management
Regulatory compliance (NCQA, CMS, HIPAA)
Microsoft Office proficiency
Analytical and problem-solving skills
Verbal and written communication

Compensation

Salary Range

$50K - 117K a year

Responsibilities

Perform audits of non-clinical healthcare services to ensure compliance with regulatory standards and report findings to leadership.

Requirements

At least 2 years healthcare experience preferably in utilization or care management, strong analytical skills, and proficiency with Microsoft Office.

Full Description

JOB DESCRIPTION Job Summary Provides support for non-clinical healthcare services auditing activities. Responsible for performing audits for non-clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties Performs audits of non-clinical staff in utilization management, care management, member assessment, and/or other teams - monitoring for compliance with National Committee for Quality Assurance (NCQA), Centers for Medicare and Medicaid Services (CMS), and state and federal guidelines and requirements. Reports outcomes, identifies areas of re-training for staff, and communicates findings to leadership. Ensures auditing approaches follow a Molina standard in approach and tool use. Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Demonstrates professionalism in all communications. Adheres to departmental standards, policies, protocols. Maintains detailed records of auditing results. Assists healthcare services with developing training materials or job aids as needed to address findings in audit results. Meets minimum production standards related to non-clinical auditing. May conduct staff trainings as needed. Communicates with quality, and/or healthcare services leadership regarding issues identified, and works collaboratively to subsequently resolve/correct. Required Qualifications At least 2 years health care experience, preferably in utilization management, care management, and/or managed care, or equivalent combination of relevant education and experience. Strong analytical and problem-solving skills. Ability to work in a cross-functional, professional environment. Ability to work on a team and independently. Excellent verbal and written communication skills. Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications Utilization management, care management, behavioral health and/or long-term services and supports (LTSS) non-clinical review/auditing experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $24 - $56.17 / HOURLY • Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Employment Type: Full Time

This job posting was last updated on 10/2/2025

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