via Remote Rocketship
$40K - 70K a year
Responding to customer inquiries, providing resolutions, and maintaining performance metrics in a remote setting.
Minimum 20 hours/week, 90-day commitment, and strong communication skills.
Job Description: • Respond to customer inquiries through phone and email in a professional, timely manner • Actively listen and communicate with empathy to ensure customers feel heard and understood • Provide accurate, detailed, and timely resolutions to customer questions • Escalate issues appropriately when necessary • Stay informed about task updates and policy changes to maintain accuracy • Meet and maintain established performance metrics Requirements: • 20 hours minimum schedule per week • Minimum 90-day commitment Benefits: • Work remotely • Set your own schedule • Pick your projects
This job posting was last updated on 1/12/2026