Mobilelink

Compensation

Full Description

Director of Loss Prevention We’re looking for a dynamic, forward-thinking Director of Loss Prevention who’s ready to take charge and lead enterprise-wide efforts to protect our people, products, and profits. This role goes far beyond catching shrink—it’s about designing smart, scalable systems that drive operational excellence and create a culture of accountability, safety, and trust. If you’re a retail or wireless LP expert who thrives in fast-moving environments, loves leading teams, and knows how to turn data into strategy, this is your opportunity to lead from the front and make a company-wide impact. What You'll Own: Loss Prevention Strategy & Execution • Build and lead loss prevention strategies that reduce shrink, fight fraud, and protect what matters most • Conduct regular audits and risk assessments to identify weak points and close operational gaps • Analyze trends and turn insights into actionable plans that drive measurable results Training & Empowerment • Develop and deliver engaging training that empowers teams to prevent loss and ensure safety • Partner with store leadership to build a culture of security, awareness, and compliance • Drive adoption of internal LP policies through hands-on coaching and clear communication Investigations & Incident Response • Lead investigations into internal/external theft, fraud, and security breaches • Work directly with law enforcement and external partners to bring issues to resolution • Take the lead during emergency incidents, ensuring swift action and minimal disruption Risk & Safety Oversight • Identify risks proactively and work cross-functionally to implement safeguards • Conduct routine safety audits and provide solutions that make every location safer • Ensure security systems (CCTV, alarms, access controls) are fully operational and reliable Collaboration & Reporting • Collaborate with field and corporate leaders to align LP strategy with business goals • Report regularly to senior leadership with insights on shrink, risk, and incident management • Work closely with HR, Legal, and Ops to embed LP into every part of the organization What You Bring: Experience • 10+ years in Loss Prevention or Asset Protection • 5+ years leading at a regional level with oversight of 400+ locations or large-scale operations • Proven LP leadership in wireless or retail environments with knowledge of mobile tech and telecom security Skills • Expert in shrink reduction, fraud detection, and inventory control • Strong leadership and communication skills with a passion for developing people • Strategic thinker with an analytical edge and results-driven mindset • Comfortable juggling multiple priorities in a fast-paced, evolving landscape • Proficient with security systems (CCTV, alarms, access control) and LP technologies Preferred • Wicklander-Zulawski certification or similar advanced LP training • Experience collaborating with law enforcement and legal teams • Familiarity with federal/state LP and workplace safety regulations