MLabs

Compensation

Full Description

Senior Scrum Master & Agile Delivery Lead Location: New York, NY Hybrid | Full-time We are a leading innovator in the Insurance and FinTech space, dedicated to transforming fragmented legacy data into high-confidence, AI-driven intelligence. By bridging the gap between traditional enterprise infrastructure and cutting-edge machine learning, we enable organizations to automate complex decision-making and secure their most valuable assets. As a Senior Scrum Master & Agile Delivery Lead, you aren't just facilitating ceremonies, you are the architect of our delivery engine. This is a high-stakes hybrid role designed for a leader who possesses the tactical agility of a Scrum Master and the strategic oversight of a seasoned Program Manager. You will partner directly with leadership to drive a multi-year project portfolio, ensuring our AI and FinTech initiatives are delivered with precision, scale, and technical empathy. Key Responsibilities: Agile Delivery Architecture: Lead and manage cross-functional agile teams as a Scrum Master while simultaneously directing the conversion of high-level business requirements into detailed functional specifications and multi-year project plans. Strategic Portfolio Management: Drive the business’s strategic agenda by identifying project portfolios, developing complex budgets, and managing funds according to rigorous accounting policies and procedures. Process Governance: Serve as a center of excellence for program management. Standardize project management protocols, methodology, and change delivery procedures aligned with global best practices. Stakeholder Orchestration: Oversee the progress of programs through regular status meetings and provide high-quality reporting to senior management on project health, schedule, and costs. Team Mentorship: Coach and mentor team members on agile principles, fostering a culture of self-organization and accountability. Ensure all staff receive appropriate training in accordance with organizational standards. Continuous Improvement: Identify areas for process optimization and lead project audits to ensure compliance with proposed standards and delivery within budget. Experience: 10+ years of professional experience in Information Technology, with a minimum of 5–9 years in a Scrum Master or Agile Project Manager role. Industry Expertise: Proven track record managing IT delivery in medium-to-large complex environments, specifically within the Banking, Finance, or Insurance sectors. Technical Fluency: A conceptual understanding of AI/ML frameworks (e.g., TensorFlow), Cloud Platforms (GCP, Azure, AWS), and Big Data tools (Spark, Hadoop). You understand the technical trade-offs required for AI-driven projects. Methodology Mastery: Expertise in Agile frameworks (Scrum, Kanban) and experience leading teams through significant agile transformations. Tools: Proficiency with project management and collaboration stacks (Jira, Confluence, or Azure DevOps). Communication: Exceptional written and verbal skills, with the ability to simplify complex problems and articulate strategy to senior stakeholders. Education: Bachelor’s degree in a relevant field (Computer Science, IT, or Finance). Nice to Have: Certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or PMP certification. Technical Plus: Basic understanding of SQL queries and database structures to assist in data-heavy project environments. AI Integration: Experience leveraging AI tools to support requirements elicitation and user story refinement. Strategic Impact: Shape the future of insurance technology by leading the team that builds it from the ground up. Hybrid Leadership: A unique opportunity to exercise both Scrum mastery and high-level Program Management authority. Flexibility: Remote-first work environment with a high degree of autonomy and trust. Innovation Culture: Work alongside a mission-driven team solving the highest magnitude of complexity in the AI and FinTech space. Professional Growth: Direct involvement in multi-year strategic initiatives with a clear path for leadership advancement. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.