Mitratech
via Talents By Vaia
Global IT Support Engineer (Mac/Windows) – Remote
Compensation
$55K - 75K a year
Responsibilities
Provide global IT support resolving hardware and software issues across Windows and MacOS environments.
Requirements
2-3 years IT experience with strong communication and problem-solving skills, knowledge of Active Directory and support tools.
Full Description
A technology firm is seeking an IT Support Technician to enhance the end-user experience by delivering superior IT support globally. The candidate will resolve complex technical issues, improve support processes, and ensure seamless connectivity for employees. Responsibilities include troubleshooting hardware and software issues, supporting both Windows and MacOS environments, and maintaining endpoint security. Potential candidates should have 2-3 years of IT experience and relevant communication and problem-solving skills, as well as knowledge of Active Directory and familiar tools like Zendesk.
This job posting was last updated on 4/14/2026
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