$70K - 100K a year
Analyze business and operational data to identify improvement opportunities and build strategies to improve customer outcomes and business efficiency.
3+ years analytics experience in financial services, proficiency in SQL, hands-on A/B testing experience, strong quantitative and problem-solving skills, and excellent communication.
Description: • Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes. • Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed. • Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency. • Continuously analyze current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems. • Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives. Requirements: • 3+ years analytics experience in the Financial Services industry • Hands-on experience with A/B testing • Proficiency in SQL for data exploration and analysis • Strong quantitative, analytical, problem-solving, and conceptual thinking skills • A genuine passion for diving into data and uncovering insights • A problem-solver mindset with the ability to communicate complex ideas clearly and effectively • Sharp business intuition—you know how to grow a channel, prioritize what matters, and navigate trade-offs in a fast-moving, resource-constrained environment • A strong sense of ownership and hustle—you work hard, move quickly, and make things happen • Excellent presentation skills—you know how to turn data into clear, compelling stories for diverse stakeholders • Comfort operating in a dynamic, fast-paced environment Benefits: • unlimited paid time off • 401(k) match • monthly wellness stipend • health/ dental/ vision insurance options • disability coverage • paid parental leave • flexible spending account (for childcare and healthcare) • life insurance • remote-friendly work environment
This job posting was last updated on 10/7/2025