Customer Success Manager - West USA
Compensation
$70K - 110K a year
Responsibilities
Manage customer relationships from onboarding to renewal, advocate for customer needs, document customer journeys, and collaborate with internal teams to drive revenue growth and product improvements.
Requirements
Experience managing customer relationships in a B2B technical environment with strong communication skills and the ability to learn technical concepts.
Full Description
Miovision is seeking an experienced ITS Customer Success Manager to join their team in the Western United States. The role focuses on building and maintaining customer relationships, driving revenue growth, and identifying opportunities for product improvement. The CSM will be a key stakeholder in the customer experience, advocating for customer needs and collaborating with internal teams. Requirements • Manage customer relationships from onboarding to renewal, including onboarding, adoption, expansion • Document customer journeys and implementations • Advocate for customers and coordinate with cross-functional counterparts • Proficiently learn technical concepts and understand customer requirements • Strong communication skills • Experience supporting customers in a business-to-business technical industry Benefits • Health benefits • 401(k) matching • Mio-Days • Internet subsidy and a remote work allowance • Unlimited vacation policy • Virtual fitness classes
This job posting was last updated on 9/22/2025
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