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MI

Mini-O

via Workable

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Customer Success Fanatic

Anywhere
full-time
Posted 10/17/2025
Direct Apply
Key Skills:
Customer Success
Negotiation
Problem Solving
Prioritization
Communication
Self Management
Positive Mindset
Sales
Customer Support
Relationship Management
Documentation
KPI Tracking
Juggling Multiple Tasks
Eager to Talk
Testimonials
Referrals

Compensation

Salary Range

$Not specified

Responsibilities

Own the relationship with customers from purchase to installation and after-sales. Actively communicate with customers, get testimonials, and identify corporate sales opportunities.

Requirements

Candidates should have relevant experience with demanding customers and a positive mindset focused on solutions. They must be self-organized, eager to communicate, and able to manage their own agenda.

Full Description

Let's get this out of the way. These are the basic traits we expect from you: You can hold your own in tough negotiations, remotely and in English, with sharp customers who play hardball. You run toward problems. You're OBSESSED with finding solutions. You can juggle ten plates in the air without dropping one. You're able to tackle several problems at once, prioritize, and make things happen. IF YOU'RE UP FOR THE CHALLENGE, KEEP READING! About Mini O: We manufacture and sell backyard studios in the US. Founded in 2020 and has sold 300+ units since then. This is what we stand for: https://minioffice.co/mindset And this is the kind of people we like working with: https://minioffice.co/join About the job - responsibilities: Own the relationship with customers from the moment they purchase our product to the final installation and after-sales. Actively communicate with the customers and keep them updated throughout the process. Get testimonials and reviews after the order is fulfilled. Get referrals so we can sell to their contacts/friends. Identify corporate sales opportunities. What are we looking for: English: native speaker or near-native fluency. Relevant experience interacting with demanding customers, either in sales or customer support. Doer: perfect is the enemy of good. Positive mindset: when a problem arises, always focus on how to solve it. We don’t want that person that has a problem for every solution. People’s person: needs to be eager to talk to the customers. If the candidate doesn’t like speaking on the phone, it’s a non-starter. Self organized and self managed: the ideal candidate documents their learnings, manages their own agenda, keeps track of KPIs and goals. Name your salary: You’ll earn based on the impact you make in the company, and the complexity of the challenges you can take on. Stock vesting after month 12 if you prove you add substantial value to the company. Freedom: flexible hours and work from anywhere. 3 weeks off + US holidays. Type of contract: W2 (for US-based candidates) or contractor agreement (for non-US candidates).

This job posting was last updated on 10/18/2025

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