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Military Treatment Facilities under DHA

Military Treatment Facilities under DHA

via Remote Jobs USA

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Medical Support Assistant (Office Automation)

Anywhere
full-time
Posted 9/23/2025
Verified Source
Key Skills:
Medical Records Management
Patient Scheduling
Clerical Duties
Typing (40 WPM)
Customer Service
Recordkeeping
Communication

Compensation

Salary Range

$35K - 45K a year

Responsibilities

Perform receptionist and clerical duties in a medical ambulatory setting including patient scheduling, record maintenance, and emergency response.

Requirements

One year of specialized medical administrative experience or equivalent education, US citizenship, background checks, immunizations, and typing proficiency.

Full Description

Summary About the Position: This position is located at Brooke Army Medical Center in San Antonio, Texas. This is a Direct Hire Solicitation. Duties Help • Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting. • Maintains and monitors patient appointment schedules for the clinic/practice. • Receives patients and visitors as the initial point of contact, in person or telephonically. • Ensures eligibility for care, and contacts Patient Administration for verification. • Maintains all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification. • Types routine correspondence, progress reports, medical statements, memoranda and statistical reports using various automation systems and programs. • Responds to emergency calls and notifies emergency medical personnel. Requirements Help Conditions of employment • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. • A Personnel Security Investigation is required. • Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption. • A pre-placement medical examination is required. • Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes scheduling patients for medical appointments; maintaining medical records; and using automated systems to perform clerical duties. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. • You will be required to provide proof of U.S. Citizenship. • One year trial/probationary period may be required. • Direct Deposit of Pay is required. • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. • Multiple positions may be filled from this announcement. • Salary includes applicable locality pay or Local Market Supplement. • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. • Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions. • Position is designated as Mission Essential. The incumbent will be required to report to work during times of contingency operations, natural disasters, extreme weather or other emergency situations. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help Review our benefits

This job posting was last updated on 9/29/2025

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