Midas

Compensation

Full Description

Assistant Manager/Customer Service Rep/Service Writer Salary: $45,000 to $85,000 per year If you are looking for a career and want room for growth. Join one of the fastest growing automotive franchise dealers in the US, offering full health benefits, dental benefits, vision benefits, paid holidays and vacation time. RESPONSIBILITIES Ability to meet and exceed goals/expectations Meets/greets customers in person or on phone Follow and manage the processes, practices and standards that are set Provide "Best in class" customer service & unique customer experience Ability to communicate with employees & customers and keep everyone on the same page Make decisions, critical thinking and work well under-pressure Understands customers situation and vehicle needs and provides accurate advice on best repair options Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Takes 'ownership' and accepts accountability for delivering outstanding service levels Qualifications Strong work ethic, self-motivated, positive attitude, enthusiastic Team-player, results-oriented, professional, and reliable Personable; Interactive, Encouraging, Empathetic Verifiable customer service performance record People-person, ability to connect and understand people Excellent verbal and written communication skills Self-motivated, detail-oriented, organized, Ability to think on feet, problem solving, time-management, critical thinking Must be proficient at Computer/technology Neat, clean, and professional appearance Sales/and or Management experience is a plus Experience in the Auto Industry preferred Benefits & Perks: Commission and Bonuses based on performance Health Insurance Paid Holidays Vacation Pay Salary: $15.00 - $30.00 per hour