Microsoft

Compensation

Full Description

This Senior Business Program Manager is expected to be a high-impact leader who can strategically run a worldwide program, unify a diverse set of teams, and deliver tangible operational improvements. This role requires leadership in a virtual capacity, cross-functional collaboration, program management rigor, and executive savvy to succeed. Global Rhythm of Business (RoB): Plan and execute the cadence of meetings, initiatives, and communications to keep all sites aligned. Organize regular forums (monthly syncs, quarterly calls, annual summits) and maintain engagement between meetings. Virtual Leadership: Chair and connect a network of ~40+ site BPMs, facilitating community calls, workshops, and peer collaboration. Drive standardization and alignment with corporate programs, facilitating the exchange of best practices, playbooks, and solutions among sites and encourage standardization of approaches by incorporating Corp programs and initiatives for global consumption. OKR Alignment and Reporting: Own the Objectives and Key Results (OKR) process for the community, ensuring local plans ladder up to strategic goals and tracking outcomes with common metrics. Serve as the liaison to executive stakeholders, preparing high-quality updates for executive sponsors and the E+D executive office. Budget and Operations Oversight: Guide community budget usage, establish spend principles, and chair budget reviews to ensure prudent, consistent use of funds in partnership with Finance. Governance: Chair the E+D D&I council and inclusion network workstreams, partner with Corporate D&I, and translate company-wide initiatives into actionable guidance for all business groups and sites. Process Design and Management: Experience creating and reengineering global workflow processes through automation with a history of solving tough problems in complex environments. Ability to develop executive level presentations including storyboarding and present to a CVP level audience. Ability to use out-of-the-box creative thinking to work through ambiguity and heighten awareness to increase engagement. Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation Master's Degree in Business, Operations, Finance, or related field AND 8+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation OR equivalent experience. Considerable problem-solving skills and advanced knowledge of business program management and operational processes. Ability to influence, and lead and manage global virtual teams and programs. Ability to collaborate across team - flexibility, proactiveness, teamwork, and ability to effectively communicate with all levels and work in a fast-paced environment. Bias for Action and Results - takes ownership and drives projects forward independently - a “go-getter” who can identify what needs to be done and rally others to execute. They will need to handle ambiguity and be solution-oriented, especially when coordinating across geographies and business groups. High capacity for multitasking, context switching, able to manage multiple, high-stakes projects simultaneously under deadline constraints. Self-directed and self-confident with great initiative and sense of ownership. Ability to persuade, lead, and motivate others. Demonstrated ability to synthesize the complex - able to take multiple, complicated, disparate inputs and transform it into simple, clear, succinct actions and initiatives. Proficient in Modern SharePoint site creation and editing; advanced knowledge of Excel.