Microsoft

Compensation

Full Description

Work closely with leadership team members and executive-level customer stakeholders to understand customer requirements and identify actions that require follow-up activity. Collaborate across Global Customer Success, engineering, field teams and stakeholders to help gather and prioritize customer requirements, scope engagements, and align resources per executive commitments. Drive status meetings and reporting with stakeholders to ensure appropriate visibility of information required for successful execution of plans is provided. Deliver outcomes to help ensure that Global Customer Success provides the best possible customer experience. Guide and contribute to technical development and solutions, ensuring alignment with best practices and security requirements. Embody our culture and values Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 3+ years of experience managing cross-functional and/or cross-team projects. Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Proven collaboration and project management skills, combined with a strategic orientation, as well as an aptitude for solving complex problems. Previous experience managing strategic cross-functional initiatives. Ability to collaborate and influence effectively across a broad set of internal and external stakeholders Demonstrated proficiency in verbal and written communication