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MI

Microsoft

via Eightfold

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Customer Experience Program Manager

Redmond, Washington
full-time
Posted 11/22/2025
Direct Apply
Key Skills:
Technical product management
Windows operating system
Application development
Program management
Cross-group collaboration
Customer engagement
Enterprise software operations

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Drive adoption of AI technologies with industry partners, validate Windows AI platform with commercial customers, empower developers with tools and guidance, and influence product roadmaps.

Requirements

Bachelor's degree or equivalent experience, 2+ years technical product management, 4+ years Windows OS and application development, program management, and collaboration with engineering partners.

Full Description

Partner with Industry Leaders: Collaborate and drive adoption of new technologies with top ISVs (app developers), SIs (system integrators), enterprise customers, and internal engineering teams to deliver solutions that meet real-world business needs. Champion Enterprise Readiness: Drive validation of Windows AI platform with commercial customers to influence product roadmap, ensure AI platforms on Windows meet the highest standards for security, compliance, and performance in commercial environments. Empower Developers: Build programs, tools, and guidance that make it seamless for developers to integrate AI into their Windows applications. Shape the Ecosystem: Influence product roadmaps, SDKs, and developer experiences to accelerate AI adoption across industries. Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field OR equivalent experience. 2+ years experience in technical product management; including, driving multiple simultaneous projects with high attention to detail, including cross group collaboration and demonstrating effective communication. 2+ years experience engaging with customers and stakeholders, building tech sales pipelines from the ground up, and utilizing keen knowledge of enterprise software operations to guide customers effectively, serving as both a trusted advisor and a technical evangelist. 4+ years of experience with Windows operating system and application development. 4+ years of Program management experience driving multiple simultaneous projects with high attention to detail, including cross-group collaboration and demonstrating effective communication. Experience collaborating with external engineering partners to design, build, or integrate technical solutions. This includes working across organizational boundaries to align architecture, drive joint development efforts, troubleshoot complex issues, and ensure successful delivery of shared goals.

This job posting was last updated on 11/26/2025

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