$40K-60K a year
Manage and process insurance claims, communicate with clients and insurers, review policy documents, provide customer service, maintain records, collaborate with team, and ensure compliance.
Excellent communication and organizational skills, basic computer proficiency, high school diploma or equivalent, self-motivation, prior insurance or claims experience is a plus but not required.
Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment, Inc. is a trusted leader in the insurance claims industry, dedicated to helping homeowners navigate the complexities of property damage claims. With a strong presence in Bucks County, PA, we pride ourselves on delivering exceptional service and support to our clients while fostering a flexible and growth-oriented work environment. Role Overview: As a Claim Representative at Metro Public Adjustment, you will play a vital role in assisting homeowners with their insurance claims, ensuring they receive the compensation they deserve. This position offers the flexibility to work from home with a schedule that fits your lifestyle, making it ideal for those seeking a rewarding career with room for growth. What You'll Do: - You will manage and process insurance claims from start to finish, ensuring accuracy and timeliness. - You will communicate effectively with homeowners, insurance companies, and contractors to facilitate claim resolution. - You will review and analyze policy documents and damage reports to determine claim validity. - You will provide exceptional customer service, addressing client concerns and questions promptly. - You will maintain detailed records of claims and correspondence in compliance with company policies. - You will collaborate with team members to improve claim processes and customer satisfaction. - You will stay updated on industry regulations and best practices to ensure compliance. What You Bring: - You bring excellent communication and interpersonal skills to build trust with clients and partners. - You have strong organizational skills with the ability to manage multiple claims simultaneously. - You possess basic computer proficiency and are comfortable using claims management software. - You have a high school diploma or equivalent; prior experience in insurance or claims is a plus but not required. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience in public adjusting or insurance claims handling. - Knowledge of property damage assessment and repair processes. - Familiarity with insurance policy language and regulations. - Previous customer service or sales experience. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer a supportive team environment focused on your growth and success. - We offer competitive compensation with performance-based incentives. - We offer opportunities for career advancement within a high-growth company. Ready to Apply? Submit your resume and a brief cover letter outlining your interest in the Claim Representative position to careers@metropublicadjustment.com. We look forward to helping you start a rewarding career with Metro Public Adjustment!
This job posting was last updated on 10/7/2025