$40K-60K a year
Assist homeowners in maximizing insurance claim settlements through claim review, client communication, negotiation, and documentation.
At least 1 year of experience in customer service or related fields, strong communication and negotiation skills, ability to work independently remotely, and basic computer proficiency.
Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We are dedicated to helping homeowners maximize their insurance claim settlements through expert guidance and support. Our trusted reputation and commitment to client success make us a leader in public adjusting services. Role Overview: As a Claim Representative at Metro Public Adjustment, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This remote position offers flexible hours and comprehensive training, making it ideal for motivated individuals seeking a rewarding career in insurance claims without prior experience. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will collaborate with insurance companies to negotiate claim settlements on behalf of clients. - You will document all claim activities and maintain detailed records. - You will stay informed about industry regulations and policy changes to provide accurate advice. - You will participate in ongoing training to enhance your knowledge and skills. - You will manage multiple claims simultaneously while maintaining high attention to detail. - You will provide exceptional customer service to build trust and rapport with clients. What You Bring: - Minimum of 1 year experience in customer service, insurance, or related fields preferred. - Strong communication and negotiation skills. - Ability to work independently and manage time effectively in a remote environment. - Basic computer proficiency and comfort with digital communication tools. - High level of integrity and commitment to client advocacy. Bonus Points If You Have: - Previous experience in insurance claims or public adjusting. - Familiarity with insurance policies and claim processes. - Additional certifications related to insurance or claims adjustment. - Experience working in a remote or flexible work setting. What We Offer: - We offer flexible work hours to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer a supportive and collaborative remote work environment. - We offer competitive compensation with performance-based incentives. - We offer opportunities for career growth within a reputable company. Ready to Apply? To join our team and start making a difference for homeowners, please submit your resume and a brief cover letter outlining your interest and qualifications to our hiring team at careers@metropublicadjustment.com. We look forward to hearing from you!
This job posting was last updated on 9/13/2025