Metro Public Adjustment

Compensation

Full Description

Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service across the nation. Our team is dedicated to empowering clients and employees alike with the tools and support needed for success. Role Overview: As a Claim Representative at Metro Public Adjustment, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This remote position offers flexible hours, allowing you to manage your work-life balance while contributing to a reputable company’s mission. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will collaborate with insurance companies to negotiate claim settlements on behalf of clients. - You will maintain detailed records of all claim activities and communications. - You will participate in ongoing training to stay current with industry standards and company policies. - You will provide exceptional customer service, addressing client concerns promptly and professionally. - You will work independently while managing your schedule to meet deadlines and performance goals. What You Bring: - You bring at least 1-2 years of experience in insurance claims, customer service, or a related field. - You have strong communication skills, both written and verbal, to effectively interact with clients and insurers. - You possess excellent organizational skills and attention to detail. - You are comfortable using technology and various software tools to manage claims remotely. - You demonstrate self-motivation and the ability to work independently in a home office environment. Bonus Points If You Have: - Previous experience specifically in public adjusting or insurance claim negotiation. - Familiarity with insurance policies and claim processes. - Proficiency with CRM software and Microsoft Office Suite. - A background in customer advocacy or dispute resolution. What We Offer: - We offer flexible work hours to support your personal and professional life. - We offer comprehensive training to ensure your success in the role. - We offer a supportive and collaborative remote work environment. - We offer competitive compensation with performance-based incentives. - We offer opportunities for career growth within a respected and stable company. Ready to Apply? To join our team at Metro Public Adjustment, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to helping you take charge of your future with us.