Metro Public Adjustment

Compensation

Full Description

Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service across the nation. Our team is dedicated to empowering clients and employees alike with the tools and support needed for success. Role Overview: As a Claim Representative at Metro Public Adjustment, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This remote position offers flexible hours, allowing you to manage your work-life balance while contributing to our mission of client advocacy and satisfaction. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will collaborate with insurance companies to negotiate claim settlements on behalf of clients. - You will maintain detailed records of claim progress and client interactions. - You will stay informed about industry regulations and policy changes to provide accurate advice. - You will participate in ongoing training to enhance your knowledge and skills. - You will manage multiple claims simultaneously while meeting deadlines. - You will provide exceptional customer service to build trust and rapport with clients. What You Bring: - You have at least 1-2 years of experience in insurance claims, customer service, or a related field. - You possess strong communication and negotiation skills. - You are comfortable working independently in a remote environment. - You have basic computer proficiency and the ability to learn new software quickly. - You demonstrate attention to detail and strong organizational skills. Bonus Points If You Have: - Previous experience specifically in public adjusting or insurance claim adjustment. - Familiarity with insurance policies and claim processes. - Experience with CRM or claims management software. - A background in customer advocacy or dispute resolution. What We Offer: - We offer flexible working hours to support your personal and professional life. - We offer comprehensive training to ensure your success in the role. - We offer a supportive and collaborative remote work environment. - We offer opportunities for career growth within a reputable company. - We offer competitive compensation based on performance. Ready to Apply? To join our team and help homeowners get the insurance claims they deserve, please submit your resume and a brief cover letter outlining your interest and qualifications to our hiring team at careers@metropublicadjustment.com. We look forward to hearing from you!