$40K-55K a year
Assist homeowners in maximizing insurance claim settlements through claim review, client communication, negotiation, and record keeping.
At least 1 year of experience in insurance claims or related fields, strong communication and organizational skills, and ability to work independently in a remote setting.
Job Title: Work From Home | Claim Representative | Flexible Hours Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service across the nation. Our team is dedicated to empowering clients and employees alike with the tools and support needed for success. Role Overview: As a Claim Representative at Metro Public Adjustment, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This remote position offers flexible hours, allowing you to manage your work-life balance while contributing to our mission of client advocacy and satisfaction. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will collaborate with insurance companies to negotiate claim settlements on behalf of clients. - You will maintain detailed records of claim progress and client interactions. - You will stay informed about industry regulations and policy changes to provide accurate advice. - You will participate in ongoing training to enhance your knowledge and skills. - You will manage multiple claims simultaneously while meeting deadlines. - You will provide exceptional customer service to build trust and rapport with clients. What You Bring: - Minimum of 1 year experience in insurance claims, customer service, or a related field. - Strong communication skills, both written and verbal. - Ability to work independently and manage time effectively in a remote environment. - Basic computer proficiency, including familiarity with claim management software. - Detail-oriented mindset with strong organizational skills. Bonus Points If You Have: - Previous experience in public adjusting or insurance adjusting. - Knowledge of insurance policies and claim processes. - Experience working from home or in a remote role. - Additional certifications related to insurance or claims management. What We Offer: - We offer flexible working hours to support your personal and professional life. - We offer comprehensive training to ensure your success in the role. - We offer a supportive and collaborative team environment. - We offer opportunities for career growth and development within the company. - We offer competitive compensation based on experience and performance. Ready to Apply? To join our team and help homeowners get the compensation they deserve, please submit your resume and a brief cover letter outlining your relevant experience to our hiring team at careers@metropublicadjustment.com. We look forward to hearing from you!
This job posting was last updated on 9/14/2025