Metro Public Adjustment

Compensation

Full Description

Job Title: Work From Home | Claim Representative Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service across the nation. Our team is dedicated to empowering clients and ensuring they receive the compensation they deserve. Role Overview: As a Claim Representative working from home, you will play a crucial role in assisting homeowners through the insurance claim process. You will be responsible for evaluating claims, communicating with clients, and ensuring accurate and timely claim submissions. This role offers comprehensive training and the opportunity to grow within a supportive and reputable company. What You'll Do: - You will review and analyze insurance claims to determine coverage and eligibility. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will prepare and submit detailed claim documentation to insurance companies. - You will collaborate with internal teams to resolve claim issues and expedite processing. - You will maintain accurate records of all claim activities and client interactions. - You will stay informed about industry regulations and company policies to ensure compliance. - You will provide exceptional customer service, addressing client concerns promptly and professionally. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - Minimum of 2 years experience in insurance claims, customer service, or a related field. - Strong communication skills, both written and verbal. - Proficiency with computer systems and ability to work remotely. - Detail-oriented with excellent organizational skills. - Ability to manage multiple tasks and meet deadlines independently. Bonus Points If You Have: - Experience working in public adjusting or insurance adjusting. - Familiarity with insurance policies and claim procedures. - Previous remote work experience. - Customer service or negotiation training. What We Offer: - We offer flexible work-from-home opportunities to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team environment with clear paths for career advancement. - We offer the tools and resources needed to succeed in a remote role. Ready to Apply? To join our team at Metro Public Adjustment, please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. We look forward to helping you take charge of your future with us.