$40K-60K a year
Assist homeowners by reviewing, negotiating, and managing insurance claims to maximize settlements while providing excellent customer service remotely.
At least 2 years of experience in insurance claims or related fields, strong communication and negotiation skills, proficiency with claim software, and ability to work independently from home.
Job Title: Work From Home | Claim Representative Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service nationwide. Our team is dedicated to supporting clients through every step of the claims process with integrity and expertise. Role Overview: As a Claim Representative working from home, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This position offers comprehensive training and the opportunity to work independently while contributing to a reputable company’s success. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will negotiate with insurance companies on behalf of clients to maximize claim settlements. - You will maintain detailed records of all claim activities and communications. - You will collaborate with internal teams to resolve claim issues efficiently. - You will stay informed about industry regulations and policy changes affecting claims. - You will provide exceptional customer service, addressing client concerns promptly. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - Minimum of 2 years experience in insurance claims, public adjusting, or a related field. - Strong understanding of insurance policies, claims processes, and negotiation techniques. - Excellent communication and interpersonal skills for client interaction. - Ability to work independently in a remote environment with strong time management. - Proficiency with computer systems and claim management software. Bonus Points If You Have: - Previous experience working from home or in a remote role. - Certification in public adjusting or insurance claims. - Familiarity with local and state insurance regulations. - Bilingual abilities to support diverse client needs. What We Offer: - We offer flexible work-from-home arrangements to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team environment with regular communication. - We offer opportunities for career growth within a respected company. Ready to Apply? To join our team as a Claim Representative, please submit your resume and a brief cover letter outlining your relevant experience to careers@metropublicadjustment.com. We look forward to helping you take charge of your future with Metro Public Adjustment.
This job posting was last updated on 9/7/2025