$40K-55K a year
Assist homeowners in maximizing their insurance claims by reviewing, negotiating, and managing claims remotely with excellent communication and organizational skills.
At least 1 year of customer service or claims processing experience, strong communication and negotiation skills, ability to work independently remotely, and basic computer proficiency.
Job Title: Work From Home | Claim Representative Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in helping homeowners maximize their insurance claims. Known for its trusted reputation and commitment to client success, Metro Public Adjustment offers a supportive and growth-oriented work environment. Role Overview: As a Claim Representative working from home, you will play a crucial role in assisting homeowners to receive the maximum benefits from their insurance claims. This position offers reliable training and the opportunity to build a rewarding career without prior experience. What You'll Do: - You will review and analyze insurance claims to ensure accuracy and completeness. - You will communicate effectively with homeowners to gather necessary information and provide updates. - You will negotiate with insurance companies to maximize claim settlements. - You will maintain detailed records of claims and correspondence. - You will collaborate with team members to resolve complex claim issues. - You will stay informed about industry regulations and best practices. - You will provide exceptional customer service to support client satisfaction. - You will manage your workload efficiently while working remotely. What You Bring: - You bring excellent communication and negotiation skills. - You have strong attention to detail and organizational abilities. - You have at least 1 year of experience in customer service or claims processing preferred. - You are comfortable working independently in a remote environment. - You have basic computer skills and proficiency with common software. Bonus Points If You Have: - Experience in insurance claims or public adjusting. - Knowledge of insurance policies and claim procedures. - Prior remote work experience. - Additional certifications related to insurance or claims management. What We Offer: - We offer comprehensive training to set you up for success. - We offer flexible work-from-home arrangements. - We offer competitive compensation and performance incentives. - We offer a supportive team culture focused on growth. - We offer opportunities for career advancement within the company. Ready to Apply? To join our team and help homeowners get the claims they deserve, please submit your resume and a brief cover letter outlining your interest in the position to careers@metropublicadjustment.com. We look forward to hearing from you!
This job posting was last updated on 9/7/2025