$40K-55K a year
Review and analyze insurance claims, communicate with homeowners, prepare and submit claim documentation, collaborate with teams, maintain records, ensure compliance, participate in training, and provide excellent customer service.
Minimum 2 years experience in insurance claims or related field, strong understanding of insurance policies, excellent communication skills, ability to work independently remotely, proficiency with claim software, and strong organizational skills.
Job Title: Work From Home | Claim Representative Company Overview: Metro Public Adjustment is a well-established company with over 30 years of experience in the insurance claims industry. We specialize in helping homeowners maximize their insurance claim settlements, providing trusted and reliable service across the nation. Our team is dedicated to empowering clients and ensuring they receive the compensation they deserve. Role Overview: As a Claim Representative working from home, you will play a crucial role in assisting homeowners through the insurance claim process. You will be responsible for evaluating claims, communicating with clients, and ensuring accurate and timely claim submissions. This role offers the opportunity to work independently while contributing to a supportive and mission-driven team. What You'll Do: - You will review and analyze insurance claims to determine coverage and eligibility. - You will communicate directly with homeowners to gather necessary information and provide updates. - You will prepare and submit detailed claim documentation to insurance companies. - You will collaborate with internal teams to resolve claim issues and expedite processing. - You will maintain accurate records of all claim activities and communications. - You will stay informed about industry regulations and company policies to ensure compliance. - You will participate in ongoing training to enhance your knowledge and skills. - You will provide exceptional customer service to build trust and satisfaction. What You Bring: - Minimum of 2 years experience in insurance claims or a related field. - Strong understanding of insurance policies, claims processes, and terminology. - Excellent communication and interpersonal skills. - Ability to work independently and manage time effectively in a remote environment. - Proficiency with computer systems and claim management software. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Prior experience working from home or in a remote role. - Knowledge of public adjusting or property insurance claims. - Customer service or negotiation experience. - Certification in insurance claims or related professional training. What We Offer: - We offer comprehensive training to ensure your success, regardless of prior experience. - We offer flexible work-from-home arrangements to support work-life balance. - We offer competitive compensation with performance-based incentives. - We offer a supportive team environment with opportunities for professional growth. - We offer access to industry resources and ongoing development programs. Ready to Apply? To join our team at Metro Public Adjustment, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to helping you take charge of your future with a rewarding career in insurance claims.
This job posting was last updated on 9/10/2025