$35K-150K a year
Manage and process insurance claims remotely, advocate for fair settlements, and provide exceptional client support.
At least 2 years of experience in insurance claims or public adjusting, strong communication and negotiation skills, proficiency with claims software, and ability to work independently remotely.
Job Title: Remote Work From Home Claims Representative Company Overview: Metro Public Adjustment is a leading public adjusting firm dedicated to advocating for policyholders to ensure they receive fair and just insurance claim settlements. With a commitment to integrity and client success, we provide expert guidance and support throughout the claims process, empowering our clients to navigate complex insurance challenges confidently. Role Overview: As a Remote Work From Home Claims Representative, you will play a crucial role in assisting clients with their insurance claims, ensuring they receive the compensation they deserve. This position offers the flexibility of working remotely while making a positive impact by fighting for fair treatment on behalf of policyholders. What You'll Do: - You will manage and process insurance claims from initial intake through resolution. - You will communicate effectively with clients, insurance companies, and other stakeholders. - You will analyze policy details and claim documentation to advocate for fair settlements. - You will maintain accurate records and documentation of all claim activities. - You will provide exceptional customer service and support to clients throughout the claims process. - You will participate in ongoing training to stay current with industry standards and regulations. - You will collaborate with team members to improve claims handling processes. - You will meet or exceed performance targets related to claim resolution and client satisfaction. What You Bring: - Minimum of 2 years experience in insurance claims, public adjusting, or a related field. - Strong knowledge of insurance policies, claims processes, and industry regulations. - Excellent communication and negotiation skills. - Ability to work independently in a remote environment with strong time management. - Proficiency with claims management software and Microsoft Office Suite. - High level of integrity and commitment to client advocacy. Bonus Points If You Have: - Previous experience working remotely or in a virtual claims role. - Certification in public adjusting or insurance claims. - Bilingual abilities to support diverse client populations. - Experience with commission-based compensation structures. What We Offer: - We offer a flexible work schedule that supports work-life balance. - We offer comprehensive training and professional development opportunities. - We offer unlimited income potential through a competitive commission-based compensation. - We offer a supportive and positive team environment focused on client success. - We offer the opportunity to make a meaningful impact by advocating for fair treatment. Ready to Apply? If you are passionate about helping others and meet the qualifications, please submit your resume and a cover letter detailing your experience and why you are a great fit for this role. We look forward to hearing from you!
This job posting was last updated on 9/16/2025