$35K-150K a year
Manage and process insurance claims remotely, communicate with clients and insurers, analyze policies, negotiate settlements, maintain documentation, and provide excellent customer service.
At least 2 years of experience in insurance claims or related field, strong knowledge of insurance policies and claims procedures, excellent communication skills, ability to work independently remotely, proficiency with claims software, and a high school diploma or equivalent.
Job Title: Remote Work From Home Claims Representative Company Overview: Metro Public Adjustment is a leading public adjusting firm dedicated to advocating for policyholders and ensuring they receive fair insurance claim settlements. With a commitment to integrity and client satisfaction, we provide expert guidance and support throughout the claims process. Our team thrives in a flexible, remote work environment that values professional growth and positive impact. Role Overview: As a Remote Work From Home Claims Representative, you will play a crucial role in assisting clients with their insurance claims, ensuring they receive the compensation they deserve. This position offers the opportunity to work independently while contributing to a mission-driven company focused on fairness and client advocacy. What You'll Do: - You will manage and process insurance claims from initial intake to resolution. - You will communicate effectively with clients, insurance companies, and other stakeholders. - You will analyze policy details and claim documentation to determine coverage and claim validity. - You will negotiate settlements to maximize client compensation. - You will maintain accurate records and documentation for all claims handled. - You will participate in ongoing training to stay current with industry standards and regulations. - You will provide exceptional customer service, addressing client concerns promptly and professionally. - You will collaborate with team members to improve claims processes and client outcomes. What You Bring: - Minimum of 2 years experience in insurance claims, public adjusting, or a related field. - Strong knowledge of insurance policies, claims procedures, and negotiation techniques. - Excellent communication and interpersonal skills. - Ability to work independently in a remote environment with strong time management. - Proficiency with claims management software and Microsoft Office Suite. - High school diploma or equivalent; additional certifications in insurance or adjusting are a plus. Bonus Points If You Have: - Previous experience working remotely or in a virtual team setting. - Certification as a Public Adjuster or related professional designation. - Familiarity with state-specific insurance regulations. - Bilingual abilities to support diverse client populations. What We Offer: - We offer a flexible work schedule that supports work-life balance. - We offer comprehensive training and professional development opportunities. - We offer competitive commission-based compensation with unlimited income potential. - We offer a supportive and positive team culture focused on client advocacy. - We offer the convenience of working from home with all necessary resources provided. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining Metro Public Adjustment. We look forward to reviewing your application and potentially welcoming you to our team.
This job posting was last updated on 9/15/2025