Merrychef®

Compensation

Full Description

Description About Us: Welbilt, part of the Ali Group and a recognized global leader in commercial foodservice equipment, delivers premium, innovative products that help our customers thrive in the kitchen. Our newly opened Customer Experience Center (WEC) in Coppell, Texas, is a flagship facility designed to elevate customer interactions by combining dynamic live demonstrations, hands-on training, equipment showcases, and integrated support functions under one roof. The WEC functions not only as a center for brand immersion and culinary excellence, but also as a vital logistics and distribution hub supporting our customers and sales teams across North America. Position Summary The Logistics Specialist will coordinate shipping and scheduling with transport carriers, support warehouse operations, and provide customer service. This role will also research and resolve order discrepancies to ensure on-time shipping. Key Responsibilities • Create and manage ASNs; resolve issues with purchasers and suppliers. • Issue sales order picklists, confirm shipments, and investigate discrepancies. • Track and follow up on incoming shipments with carriers. • Manage inventory adjustments related to quality issues. • Handle customer returns and resolve shipping/receiving issues. • Arrange and process vendor returns. • Update and manage freight quote programs; coordinate manual quotes and special handling. • Prepare and issue customs documents, as needed. Qualifications Qualifications • 2+ years of experience in freight quoting, booking, trucking arrangements, and issue resolution. • High School diploma or equivalent required. • Strong problem-solving and multitasking skills in a fast-paced, customer-focused environment. • Excellent written and verbal communication skills. • Proficiency in Microsoft Word, Excel, and related software. • Highly organized with strong attention to detail. • Team-oriented, positive, and adaptable. • Fluency in English required; Spanish a plus. • Consistently align with Company core values. Work Environment • This position requires regular physical activity, including walking and lifting up to 50lbs. • Ability to sit and stand for extended periods of time. • Day Shift - extended shifts or hours may be required, as needed. • Onsite role, located at the Coppell, TX Customer Experience Center. Our Benefits We believe that our people our one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following: • Competitive wage • Healthcare (medical, dental, vision) • 401(k) savings plan • Wellness Program • Supplemental Health Plans • Employee Assistance Program • Training and Development • Tuition Assistance • Holiday Pay opportunities • Employee discounts • Paid Time Off (PTO) • On-the-job training and skills development • Basic Life Insurance • Leave Program • Employee Events and more… Welbilt, Inc., an Ali Group company, provides the world’s top chefs, premier chain operators and growing independents with industry-leading equipment and solutions. Our innovative products and solutions are powered by our deep knowledge, operator insights, and culinary expertise. Welbilt’s portfolio of best-in-class brands include Cleveland™, Coffee Queen®, Convotherm®, Crem®, Crystal Tips®, Dean®, Delfield®, Expobar®, Fabristeel®, Frymaster®, Garland®, Inducs®, Koldtech®, Kolpak®, Lincoln®, McCann’s™, Merco®, Merrychef®, Multiplex®, RDI®, SerVend™, Spengler®, SunFire® and U.S. Range™. These product brands are supported by three service brands: KitchenCare®, our aftermarket parts and service brand, FitKitchen®, our fully-integrated kitchen systems brand, and KitchenConnect®, our cloud-based digital platform brand. Headquartered in the Tampa Bay region of Florida and operating manufacturing facilities throughout the Americas, Europe, and Asia, we sell through a global network of over 5,000 distributors, dealers, buying groups, and manufacturers' representatives in over 100 countries. For more company information, visit Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace . All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need. #Merrychef and #Convotherm