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MI

Mercury Insurance Services, LLC

via Icims

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Sr IT Project Manager

Anywhere
Other
Posted 2/16/2026
Direct Apply
Key Skills:
Technical Troubleshooting
Windows/Linux Systems
VMware Virtualization

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Provide technical support and troubleshoot complex enterprise IT issues across multiple platforms.

Requirements

Experience in technical support, troubleshooting, and escalation management in enterprise environments.

Full Description

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Summary: As a Senior Project Manager, you will play a pivotal role in driving projects forward using agile methodologies. Throughout the project lifecycle, you will track progress, work with Engineering and Product counterparts to manage timelines proactively and ensure effective resolution of issues. In addition, you may serve as the Scrum Master, facilitating various agile ceremonies, acting as a servant leader, and creating reports to showcase team productivity. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $101,167 to $204,439 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $91,970 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $82,773 to $167,268 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Lead project planning, resource allocation, and monitoring to ensure projects stay on schedule and within budget, utilizing agile principles. Motivate cross-functional teams to meet deadlines and deliverables, fostering a collaborative and agile working environment. Accountable for delivering technical projects on time, within budget, and with successful outcomes according to business objectives. Develop comprehensive project plans encompassing scope management, deliverables, milestones, resource management, finance, and quality management, in an agile context. Manage multiple projects/scrum teams simultaneously, ensuring effective adherence to Agile practices. Facilitate backlog grooming sessions with cross-functional teams to ensure clear priorities, understanding, and dependencies before sprint planning. Appropriately engages all organizations to ensure effective adherence to completing PDLC governance. Maintain and prioritize the requirements backlog, ensuring alignment with technical and operational needs. Collaborate with Product Management to help drive sprint planning sessions to set development teams up for success in meeting their commitments. Proactively remove impediments for project teams to ensure continuous workflow. Monitor and communicate project health, managing interdependencies, and defining critical milestones. Conduct retrospectives, drive continuous improvements, and share best practices within the organization. Uphold the company's commitment to risk management and data integrity. Qualifications Education: Preferred Project Management Professional (PMP) and Agile Certifications Experience: Minimum Minimum 8 years of Agile, Scrum, project management, or related experience with a software development team that applied Scrum principles, practices, and theories. Proven track record of leading agile transformations by successfully coaching and transitioning teams, programs, and portfolios at all organizational levels, including senior leadership. Proficiency with MS Project, Jira and Confluence. Preferred Project Management Professional (PMP) and Agile Certifications. 5 or more years experience working as a Project Manager in the Insurance industry Experience with Policy and Claims management platforms Experience with Onbase and/or Informatica Skills & Abilities: Minimum Ability to influence without authority, be an effective negotiator, and communicate with various organizational levels, including cross-functionally, at the frontline, and with senior leadership. Demonstrate high level of interpersonal skill used to build relationships and manage conflict within the team and cross-functionally. Well-developed capacity for emotional intelligence. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $101,167.00 - USD $204,439.00 /Yr.

This job posting was last updated on 2/23/2026

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