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MI

Mercury Insurance Services, LLC

via Icims

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Lead Technical Product Manager

Anywhere
Other
Posted 2/18/2026
Direct Apply
Key Skills:
Technical Troubleshooting
Storage & Networking
Escalation Management

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Providing technical support and troubleshooting complex enterprise IT issues across multiple platforms.

Requirements

Extensive technical support experience with strong collaboration and mentoring skills but no product management or senior leadership experience.

Full Description

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: The Lead Technical Product Manager serves as a strategic leader responsible for establishing and communicating portfolio-level vision while managing complex products or small portfolios with active development roadmaps. The position demands exceptional influence and communication skills to work effectively across technical product teams, cross-functional business teams, and executives using both direct and earned leadership. The Lead Technical Product Manager will mentor team members in discovering user problems, finding solutions, creating viable delivery plans, and coordinating resources to execute successfully. This role is ideal for a seasoned professional who can balance strategic thinking with hands-on execution while fostering a culture of continuous improvement and agile software delivery practices. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $118,664 to $230,619 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $107,876 to $209,653 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Build and manage a talented, diverse, inclusive team of product managers, owners, and associates Shape the product tech roadmap, both short term and long-term Partner closely with a team of product managers, engineers, user experience, customer experience, data analysts to deliver high quality experiences across markets, platforms, and product surfaces Implement and foster adoption of product management processes and best practices across the team Craft and own the tech vision for the product space in the organization and steer the team and experiences towards that North Star Develop product talent to build a thriving culture where the team grow in their careers and feel a strong sense of belonging and impact Other functions may be assigned Qualifications Education: BA or equivalent preferred. MBA a strong plus. Experience: Minimum: 5+ years in Product Management 3+ years of Sr. Manager level work, including hiring and developing managers and senior individual contributors 5+ years experience working collaboratively with product, engineering, design, and user research teams Preferred: 7 or more years of experience in building core components and functionality in support of large scalable platforms Highly technical background including knowledge around PaaS, APIs, UI, etc. Prior experience working directly with customers and agents Knowledge and Skills: Exceptional business, design, communication, and people management skills. Ability to work as a partner and peer to your partners in product, leadership, engineering, and customer experience. Ability to utilize your full range of people and product management skills to help these teams be successful. Ability to navigate through ambiguity and drive strategic direction. Ability to collaborate cross-functionally with both business and technical stakeholders and influence other leaders. Comfort operating at different vertical levels at the organization including individual contributors to senior executives. Ability to build ground-up solutions where none exist including all steps of ideation, design, implementation and monitoring. Strong financial acumen and data-driven approach to solving problems. Passionate about customer and agent empathy. Strong verbal, oral, and wrtitten communication skills. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $118,664.00 - USD $230,619.00 /Yr.

This job posting was last updated on 2/23/2026

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