Merck KGaA

Compensation

Full Description

Job Id 291658 Burlington, Massachusetts, United States Job Type Full-time Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: Join us as a visionary leader in our Customer Digital Products (CDP) function, where your digital fluency and customer-centric mindset will drive innovation and growth. In this exciting role, you will shape the strategy and experience for cutting-edge tools like Emprove, Emerge, and AR/VR. By applying a marketing-led approach to digital strategy, you will create scalable, high-impact solutions that enhance our Process Solutions. Collaborate with product owners and cross-functional teams to accelerate growth and adoption, making a tangible impact on our customers' experiences. Key Responsibilities: Strategy, Execution, and Adoption • Define and Lead : Craft a forward-thinking strategy and business plan for Customer Digital Products (CDP) that aligns with customer needs and drives business growth. • Translate Vision into Action : Develop annual priorities and integrated marketing plans that boost awareness, engagement, and adoption of our digital products. • Empower Excellence : Support product owners in roadmap development, ensuring seamless cross-functional execution and ongoing optimization. • Cultivate Innovation : Champion a test-and-learn culture that encourages experimentation and continuous improvement. Team Leadership and Capability Building • Inspire and Motivate : Lead a dynamic team of digital product owners, fostering a culture of ownership, agility, and results-oriented performance. • Enhance Practices : Establish robust product management practices and scalable processes that enable rapid execution and innovation. Cross-Functional Collaboration • Build High-Performing Teams : Create a culture grounded in customer focus, curiosity, and bold thinking. • Connect and Align : Serve as a vital link between Marketing, Franchise, Commercial, IT, and R&D to ensure cohesive architecture, priorities, and product vision. • Integrate and Elevate : Collaborate with the Marketing Center (web, UX, content, analytics, campaign) to weave tools into our broader digital engagement strategy. • Ensure Value Alignment : Work closely with Pricing to reflect value logic in our digital products and tools. Customer Experience and Platform Thinking • Champion Customer-Centric Design : Advocate for intuitive, accessible tools that align with real customer workflows, enhancing their experience. • Embrace Platform Thinking : Develop modular, scalable solutions that enhance the customer journey. • Leverage Insights : Utilize customer insights and usage data to inform prioritization and product decisions. Strategic Influence and Growth Leadership • Be a Thought Leader : Serve as a trusted advisor to senior leaders, influencing digital investment and platform decisions. • Drive Strategic Impact : Represent the digital customer experience across Process Solutions, aligning marketing’s role in driving growth and engagement. • Elevate CDP’s Visibility : Promote recognition of CDP as a Marketing Center-led enabler of differentiation, customer loyalty, and commercial success. This role is based out of Burlington, MA but is open to remote work anywhere in the U.S. Who You Are Minimum Qualifications: • Bachelor’s degree in business, marketing, computer science, digital media, or a related field. • 7+ years of experience in digital product management, customer experience, or digital platform leadership. • Demonstrated success leading digital products from strategy through adoption at scale. Preferred Qualifications: • Master’s degree in a relevant field. • 10+ years of progressive experience with a strong track record of driving digital product outcomes at scale. • Experience in B2B or regulated industries. • Background in agile development, UX design principles, and platform integration. • Strong influencing and change leadership skills in matrixed, cross-functional environments. What Success Looks Like: • Product owners are empowered, accountable, and continuously learning to deliver meaningful, measurable customer value. • Digital tools are designed and delivered with customer needs at the center—driving engagement, satisfaction, and ease of use. • A high-performing team culture is in place, built on curiosity, adaptability, and bold thinking. • A clear business plan exists for CDP, with annual priorities aligned to marketing plans and growth objectives. • The organization sees Customer Digital Products as a strategic enabler of both growth and customer loyalty. • Strong collaboration across Franchise, Marketing, Commercial, IT, and Pricing ensures tools are scalable, integrated, and commercially relevant. Pay Range for this position: $186,200 - $303,100 The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity! US Equal Employment Opportunities The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination. Massachusetts Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice on Fraudulent Job Offers Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here. WHAT WE OFFER Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic. Saving & Finacial Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year. We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future. Health & Wellness We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program. We also offer a wellness incentive program and personalized support to help you navigate and use your benefits. Voluntary Benefits Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance. We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans. Work/Life Support We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more. OUR RECRUITING PROCESS Depending on the position (level, functional area, country) the process can vary slightly. You apply Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity. We screen We review your application and if we determine that you are a good fit we will move you to the selection process. We assess You are interviewed by phone, via video and/or face to face. Mutual agreement Ideally you are the perfect match for us! We hope you consider us as your new employer. Work your magic! To guarantee you a smooth start our onboarding preparation begins. Didn't find the right job just yet? No problem at all! We’re always looking to meet new talent and stay in contact with you beyond an application. Join our Talent Zone to stay connected, learn more about our company, career opportunities and events. We’d love to hear from you.