MEMBER FIRST MORTGAGE LLC

Compensation

Full Description

Job Details Job Location: Remote - Grand Rapids, MI Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Description Member First Mortgage is seeking an Acquisitions Coordination Specialist for our growing New Loan Servicing department! If you thrive in a fast-paced environment, are motivated by building relationships through exceptional customer service, and get excited at the thought of learning something new each day, then this may be the opportunity you have been waiting for and an excellent chance to join our award-winning team recognized as a Best and Brightest company to work for in the nation! In this position you would be responsible for coordinating new acquisitions and representing the Servicing Department in all sub-servicing portfolio conversions associated with new affiliate credit unions, as well as onboarding sub-serviced loans closed by owner and affiliate credit unions. Founded on the credit union philosophy of 'People Helping People', we have become the trusted full-service mortgage provider to over 200 credit unions across the U.S. This philosophy, along with our core values of honesty and integrity, make careers with Member First Mortgage dynamic and rewarding through our friendly and family-oriented culture that is dedicated to the growth and success of our employees. Benefits We Offer: Generous and competitive healthcare packages Employer paid short-term and long-term disability Employer paid Life Insurance 100% Employer paid Vision 401K Plan with match 20 days PTO - no waiting periods! Fun and collaborative team environment Qualifications Responsibilities: Coordinates new acquisitions with affiliate credit unions, as well as assists the New Loan Acquisitions Manager with delegating tasks to conversion team. Conducts pre-boarding audits of newly boarded sub-servicing loans and newly boarded sub-servicing loan portfolio conversions. Pre-boarding audits include, but not limited to, verifying the accuracy of the loan-level data, ensuring documents needed to service the loan are provided by investor, as well as loans are imported into the servicing system on the effective date servicing activities are to begin. Secondary backup for the New Loan Specialist, as well as for auditing the on-boarding of new/sub-serviced loans. Responsible for assisting with auditing and setting up Escrow tax buckets for new loan setup. Archive sub-service stored documents into the appropriate document systems. Experience: Three years to five years of similar or related experience. Education: A high school education or GED. Qualifications: Strong relationship-building and member service skills Ability to listen and communicate clearly and effectively, both verbally and in writing Ability to work independently Strong attention to detail Solid time management skills with the ability to organize, prioritize, and perform multiple tasks simultaneously. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 10 pounds. The employee is frequently required to spend extended hours in front of a computer screen, to use hand to finger, to speak in and listen carefully on the telephone. Work Environment: While performing the duties of this job, the employee regularly works in a remote office setting. If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!