Medzed LLC

Compensation

Full Description

HR OPERATIONS SPECIALIST Position Title: HR Operations Specialist Department: Human Resources Reports To: Human Resources Manager-Employee Relations Location: Remote US  Employment Type: Full-time  Travel Requirement: Up to 25%   ABOUT MEDZED MedZed is a leader in delivering value-based, technology-enabled social support to high-cost Medicaid members who are unreachable and disconnected from their primary care provider. We combine innovative outreach and care models with technology to find and engage members, connect them to primary care, and improve outcomes. Our intervention yields reduced costs and assists our members in enhancing their quality of life.    POSITION OVERVIEW Under the supervision of the Human Resource Manager-Employee Relations, the HR Operations Specialist supports the delivery of core human resources services by partnering with employees and leaders to drive effective workforce planning, recruitment, employee relations, retention, and day-to-day HR Operations. This role plays a key part in enhancing the employee experience, ensuring consistent application of HR practices, and supporting business needs across multiple locations. This position requires the ability to travel up to 25% of the time. KEY RESPONSIBILITIES * Support workforce planning initiatives, including staffing analysis, headcount planning, and organizational changes. * Partner with leaders to identify workforce trends and risks that impact employee retention and business performance. * Maintain accurate employee records and HR systems, ensuring data integrity, confidentiality, and compliance. * Support HR operational processes such as job changes, compensation updates, audits, and reporting. * Support full-cycle recruitment activities, including requisition management, candidate screening, interview coordination, and onboarding. * Partner with hiring managers to align hiring strategies with workforce needs and retention goals. * Plan, coordinate, and deliver new hire orientation programs, ensuring employees receive a consistent and engaging introduction to the organization. * Serve as a trusted HR partner to employees and managers, providing guidance on policies, performance management, attendance, and workplace conduct. * Support employee relations matters, including investigations, corrective actions, and documentation. * Support employee engagement and retention initiatives, including surveys, stay interviews, and exit interview analysis. * Support administration of employee leaves of absence, accommodations, and benefits coordination. * Travel up to 25% of the time to support HR operations across multiple locations. * This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Other duties may be assigned as business needs evolve. QUALIFICATIONS * Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience). * 3–5 years of experience in HR operations, HR generalist, or HR specialist roles. * Experience delivering new hire orientation and/or onboarding programs. * Strong interpersonal, communication, and organizational skills. * Ability to manage sensitive information with professionalism and discretion. * Willingness and ability to travel up to 25% of the time. PHYSICAL REQUIREMENTS * This position requires the employee to remain in a stationary position for prolonged periods while performing desk-based computer tasks. * The employee must be able to constantly operate a computer, keyboard, and other office productivity machinery, such as a calculator, copy machine, and computer printer. * The person in this position may need to occasionally move about inside the office/remote workspace to access file cabinets, office machinery, or other resources. * The employee may occasionally be required to lift and move objects weighing up to 10 pounds (e.g., a laptop, files, or small office equipment). * Clarity of vision at approximately 20 inches or less is required for working with computers and reading small print. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is our policy to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship.    Page Break