Medtronic

Compensation

Full Description

Description: • Responsible for the technical support and service of Medtronic Hugo systems at customer sites • Installing, repairing, maintaining, and troubleshooting devices • Providing training to healthcare professionals • Gathering feedback on product performance • Communicating with various internal and external teams • Analyzing and evaluating products and related performance • Troubleshooting and diagnosing malfunctions to eliminate problems in minimum time • Maintaining effective customer communications and relations Requirements: • Requires high school diploma or equivalent (United States) • Requires minimum of 4 years of relevant experience • Relevant experience as technician, clinical field service or clinical customer support experience • Preferred: Bachelor’s degree in Bioengineering, engineering or technology field • Experience with robotics or motion control • Experience with anatomy, surgical protocol and medical terminology • Ability to troubleshoot with technical skills , creativity and high discipline • Familiarity with most used test equipment • Ability to read and understand schematics and engineering drawings • Excellent analytical skills Benefits: • Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan (available to Vice Presidents and above)