$70K - 110K a year
Provide technical and operational support for cardiac rhythm management devices including training, on-call support, and inventory management.
Requires healthcare or biomedical degree or equivalent experience, medical device and clinical lab experience, teaching skills, and IBHRE certification.
Job Description: • Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. • Successfully completes CRM Field Technical Training – including online and field-based training • Performs checks/interrogations of all CRM medical device systems post sign-off • Supports implants of all CRM products post sign-off • Provides on-call support as needed on evenings and weekends post sign-off • Assures completion of patient registration and any other required hospital documentation • Helps manage consignment inventory and trunk inventory once obtained • Maintains software on programmers throughout the district as directed • Assists with managing daily coverage logistics as needed • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer • Assists with obtaining customer POs throughout the quarter • Stays up to date on new products, solutions, and patient management offerings Requirements: • High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Bachelor’s Degree • B.A./B.S. Degree in nursing, life sciences, biomedical engineering • Cath Lab, EP Lab, hospital/clinic or cardiology experience • Experience teaching and educating medical personnel, peers and technical support personnel • Thorough working knowledge of medical terminology and the medical device industry • Expertise with Microsoft tools and other business applications (i.e., SalesForce.com) • Ability to meet vendor credentialing requirements • IBHRE certification (below Prin level – required for Prin level) Benefits: • Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
This job posting was last updated on 10/21/2025