MEDSTAR HEALTH

Compensation

Full Description

Job Title: Occupational Health Call Center Clinician Company Overview: MedStar Health is a leading regional healthcare organization dedicated to improving the health and well-being of the communities it serves. With a network of hospitals, outpatient centers, and specialized care services, MedStar Health is committed to delivering high-quality, patient-centered care through innovation and compassionate service. Role Overview: As an Occupational Health Call Center Clinician, you will play a vital role in supporting MedStar associates by providing expert occupational health guidance and information remotely. Your role ensures that associates receive timely, accurate, and clinically sound advice to maintain workplace health and safety. What You'll Do: - You will provide occupational health information and guidance to MedStar associates via the remote Occupational Health Call Center. - You will communicate current and accurate clinical information based on established guidelines and resources. - You will assess and triage health concerns related to workplace exposures and injuries. - You will document all interactions and maintain detailed records in compliance with healthcare regulations. - You will collaborate with healthcare providers and occupational health teams to coordinate care and follow-up. - You will stay updated on occupational health policies, procedures, and best practices. - You will support health promotion and injury prevention initiatives within the organization. - You will respond promptly and professionally to associate inquiries, ensuring a positive service experience. What You Bring: - You bring a minimum of 2 years of clinical experience in occupational health, nursing, or a related healthcare field. - You have a valid nursing license (RN or equivalent) and relevant certifications. - You possess strong clinical assessment and decision-making skills. - You have excellent communication and interpersonal skills to effectively engage with associates. - You are proficient in electronic health record (EHR) systems and telehealth technologies. - You demonstrate the ability to work independently and manage multiple priorities in a remote setting. Bonus Points If You Have: - Experience working in a call center or telehealth environment. - Knowledge of OSHA regulations and workplace safety standards. - Additional certifications in occupational health or case management. - Familiarity with MedStar Health systems and protocols. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible remote work arrangements to support work-life balance. - We offer professional development opportunities and continuing education support. - We offer a supportive and inclusive work environment committed to employee well-being. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as an Occupational Health Call Center Clinician, please submit your resume and cover letter through the MedStar Health careers portal. We look forward to reviewing your application and potentially welcoming you to our dedicated healthcare team.