Medlink Georgia

Compensation

Full Description

Job Title: Front Office Assistant Location: MedLink Jefferson Organization: MedLink Georgia, Inc. Job Type: Full-Time About Us: MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our Banks Imaging location, we serve a diverse population with a focus on accessible, compassionate family medicine. Position Overview: MedLink Jefferson is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience. Key Responsibilities: • Greet patients warmly and professionally upon arrival • Manage check-in and check-out processes • Schedule and confirm patient appointments • Verify insurance coverage and update patient records • Collect co-pays and outstanding balances • Answer multi-line phone system and route calls appropriately • Maintain patient confidentiality and adhere to HIPAA regulations • Support clinic operations by collaborating with providers and clinical staff Qualifications: • High school diploma or equivalent required • Previous experience in a medical front office or customer service role preferred • Familiarity with electronic medical records (eClinicalWorks experience is a plus) • Strong communication, organizational, and multitasking skills • Ability to work well under pressure in a fast-paced environment • Bilingual (English/Spanish) is a plus but not required Why Join MedLink GA? Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community • Join us at MedLink GA and make a difference in patient care!