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MedImpact Healthcare Systems, Inc.

MedImpact Healthcare Systems, Inc.

via Remote Rocketship

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Implementation Manager I – III

Anywhere
full-time
Posted 10/13/2025
Verified Source
Key Skills:
Project Management
Customer Support
Account Management
Healthcare Industry Knowledge
MS Office (Word, Excel, PowerPoint, Project, Outlook)
Business Software Applications

Compensation

Salary Range

$60K - 85K a year

Responsibilities

Manage new business transitions, ensure customer satisfaction during implementation, track project milestones, and communicate client commitments internally.

Requirements

Bachelor’s degree with 2-4 years customer support or account management experience in healthcare or PBM, experience with business software, and desired pharmacy technician certification.

Full Description

Job Description: • Managing the transition of new business into MedImpact effectively, accurately and timely • Ensures consistent customer satisfaction during implementation by collaborating with client teams • Responsible for delivering a successful project and creating the foundation of the business relationship • Ensure project deliverables are consistent with client service agreements and achieved service levels • Effective communication of client commitments and expectations to internal partners • Utilize project management skills to track milestones and deliverables, and provide regular status updates to Leadership Requirements: • Level I: A Bachelor’s Degree • Level I: Two (2) years customer support or related account management experience in a healthcare or a Pharmacy Benefits Management (PBM) environment • Level II: A Bachelor’s Degree and Four (4) years customer support or related account management experience in a healthcare or PBM environment • Level III: A Bachelor’s Degree and Four (4) years customer support experience with three (3) years implementation experience in a PBM environment • Experience as a user of multiple business software applications is required • Pharmacy Technician license or national certification desired • Computer Skills: Intermediate to advanced skill set in MS Office; Word, Excel, PowerPoint, Project and Outlook Benefits: • Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus

This job posting was last updated on 10/15/2025

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