via Remote Rocketship
$40K - 70K a year
Develops and maintains client relationships, manages onboarding and service delivery, and leads project implementation.
Requires at least 2 years in account management or client service, project management experience, healthcare regulatory knowledge, and proficiency in MS Office and Visio.
Job Description: • Develops, builds, and maintains solid client business relationships • Ensures appropriate levels of service and operational support to assigned clients • Proactively maintains and improve upon service performance levels • Leads members of the core client team • Adheres to strict procedural and quality standards • Leads the implementation process for the onboarding of new business • Utilizes project management skills to track milestones and deliverables • Effectively educates the client to MedImpact systems and processes • Manages the client and consultant in compliance with the client service agreement • Completes special projects as assigned • Provides regular feedback to management team regarding client requirement status and business development opportunities Requirements: • Bachelor's degree from four-year college or university or equivalent combination of education and experience • A minimum of two (2) years of account management or related client/customer service experience in a healthcare setting • A minimum of one (1) plus years’ proven and demonstrated experience with Project Management or Project Coordination using best practices for project methodology • Two (2) years’ internal MedImpact experience may substitute for this requirement • Must be familiar with healthcare related state and government regulations such as Medicaid, CMS, etc. • Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook • Intermediate to advanced knowledge in Visio • Pharmacy Technician license or national certification desired • Successful completion of MedImpact Internal Certifications required within one (1) year of active employment in role (i.e., MedAccess Certification, Cognos, and Med Coaching Certification) Benefits: • Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus
This job posting was last updated on 2/4/2026