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Med-Metrix

Med-Metrix

via Workday

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[Remote] Process Improvement Manager

Anywhere
full-time
Posted 10/7/2025
Verified Source
Key Skills:
Revenue Cycle Application System Configuration
Revenue Cycle Processes
MS Office (Excel, Visio)
Process Improvement
Workflow Design Documentation
Communication
Analytical Skills
Supervisory Experience

Compensation

Salary Range

$90K - 120K a year

Responsibilities

Manage assessment, design, testing, deployment, and documentation of workflow products while communicating with executives and troubleshooting configuration issues.

Requirements

5 years of revenue cycle application system configuration experience, supervisory experience, strong analytical and communication skills, proficiency in MS Office, and a bachelor's degree or equivalent.

Full Description

Note: The job is a remote job and is open to candidates in USA. Med-Metrix is a company focused on enhancing workflow tools for clients. The Manager, Process Improvement will oversee the configuration and deployment of these tools, ensuring optimal setup and ongoing support while managing work plan activities and performance goals. Responsibilities • Manage the assessment, design, testing, and deployment activities for the implementation of Workflow products • Manage the documentation of existing workflow processes, perform “as is” assessments and develop “to be” process flows • Develop and manage Workflow Design Documentation detailing application configuration logic for the Technical Team to ensure that all aspects of process and data flow have been addressed • Manage communication with the Executive Team with regard to priorities and timelines for product delivery • Test and diagnose escalated application configuration issues and ensure systems are programmed to match processes outlined during design phase and meet operational requirements • Identify operational processes that are potential improvement opportunities and communicate those with clients through constructive and data driven communication • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Skills • 5 Years Revenue Cycle Application System Configuration experience • Excellent understanding of Revenue Cycle Processes and data flow from Patient Access through Patient Accounting • Experience in a supervisory capacity • Strong analytical skills, including the ability to troubleshoot, understand and summarize key issues • High Proficiency with MS Office, particularly Excel and Visio • Strong communication skills/oral and written • Excellent organizational and quantitative skills • Independent and self-motivated with the ability to also work well in a rapidly changing environment • Energetic with strong desire to learn Education Requirements • A Bachelor’s Degree or equivalent work experience Company Overview • Med-Metrix provides Performance Management and Revenue Cycle solutions to the healthcare industry. It was founded in 2010, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://www.med-metrix.com. Company H1B Sponsorship • Med-Metrix has a track record of offering H1B sponsorships, with 3 in 2025, 5 in 2024, 2 in 2023, 1 in 2022, 2 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.

This job posting was last updated on 10/13/2025

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