MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, recognized for its rapid growth and innovative approach to customer engagement. With a robust call center presence and operations spanning multiple countries, MCI is dedicated to delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse client base. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high levels of customer satisfaction. What You'll Do: - You will proactively reach out to prospective clients to generate new business opportunities. - You will effectively communicate product features and benefits to potential customers. - You will handle objections and negotiate terms to close sales successfully. - You will maintain accurate records of customer interactions and sales activities. - You will collaborate with the sales team to develop strategies for meeting and exceeding sales targets. - You will provide feedback to management on customer trends and market conditions. - You will ensure compliance with company policies and industry regulations during all sales processes. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong verbal communication and interpersonal skills. - Proven ability to meet or exceed sales targets consistently. - Familiarity with CRM software and sales tracking tools. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Knowledge of customer experience (CX) best practices. - Multilingual abilities to engage a diverse customer base. - Previous experience working in a multi-country operational environment. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture that values diversity. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!