MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, recognized for its rapid growth and innovative approach to customer experience solutions. With a robust call center presence and operations spanning multiple countries, MCI is committed to delivering exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse client base. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high levels of customer satisfaction. What You'll Do: - You will proactively make outbound calls to prospective clients to generate new business opportunities. - You will identify customer needs and recommend appropriate products or services. - You will manage and maintain accurate records of customer interactions and sales activities. - You will meet or exceed monthly and quarterly sales targets. - You will collaborate with team members and management to improve sales strategies. - You will handle customer inquiries and resolve issues promptly to ensure a positive experience. - You will stay informed about product updates and industry trends to effectively communicate value propositions. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing sales role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proven track record of meeting or exceeding sales targets. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with sales techniques such as consultative selling or solution selling. - Multilingual abilities or experience working in a multicultural environment. - Additional certifications in sales or customer service. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Telephone Sales Representative role at MCI Careers. We look forward to hearing from you!