MCI Careers

Compensation

Full Description

Job Title: Telephone Sales Representative (Full-Time) Company Overview: MCI Careers is a leading tech-enabled business services company in the USA, recognized for its rapid growth and innovative approach to customer engagement. With a robust call center presence and operations spanning multiple countries, MCI delivers exceptional Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service solutions to a diverse client base. Role Overview: As a Telephone Sales Representative at MCI Careers, you will play a crucial role in driving revenue growth by engaging potential customers through outbound calls. Your primary focus will be to understand customer needs, present tailored solutions, and close sales while maintaining high levels of customer satisfaction. What You'll Do: - You will proactively reach out to prospective clients to generate new business opportunities. - You will build and maintain strong customer relationships through effective communication and follow-up. - You will identify customer needs and recommend appropriate products or services. - You will meet or exceed monthly sales targets and contribute to team goals. - You will document all sales activities and customer interactions accurately in the CRM system. - You will collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - You will stay informed about industry trends and product updates to provide knowledgeable support. What You Bring: - Minimum of 2 years of experience in telephone sales or a related customer-facing role. - Strong verbal communication and persuasive selling skills. - Ability to handle objections and negotiate effectively. - Proficiency with CRM software and Microsoft Office Suite. - Self-motivated with a results-driven mindset and the ability to work independently. Bonus Points If You Have: - Experience in the tech-enabled services or BPO industry. - Familiarity with multi-channel sales strategies. - Additional language skills beyond English. - Previous experience working in a fast-paced, target-driven environment. What We Offer: - We offer competitive salary and commission structure with performance bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment with flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? To join our dynamic team at MCI Careers, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!